Web and Video Links

Several links are highlighted in Chapter 2 and others are in the References. These are arranged in alphabetical order by geographic location.

Bern, Switzerland, State Secretariat for Economic Affairs SECO.
Tourism Policy. https://www.seco.admin.ch/seco/en/home/Standortfoerderung/Tourismuspolitik.html

Cape Town, South Africa, ResponsibleCapeTown.co.za.
Responsible Tourism Cape Town. http://responsiblecapetown.co.za/overview/cape-towns-responsible-tourism-journey

Cardiff, Wales, UK, Welsh Government.
Partnership for growth: strategy for tourism 2013–2020. http://gov.wales/topics/culture-tourism-sport/tourism/partnership-for-growth-strategy/?lang=en

Cary, North Carolina, USA, Balanced Scorecard Institute.
Balanced Scorecard Basics. http://www.balancedscorecard.org/Resources/About-the-Balanced-Scorecard

Cowes, Victoria, Australia, Destination Phillip Island.
Phillip Island Strategic Tourism Plan and 2035 Strategy. http://www.destinationphillipisland.org.au/about/phillip-island-strategic-tourism-plan

Dublin, Ireland, Frechtling, D.C.
A Balanced Scorecard system for managing strategy and measuring performance of destination management organizations. Working paper. Dublin.
http://home.gwu.edu/~frechtli/material/BSCWorkingPaper4-06.pdf

Guernsey, Channel Islands, UK, Visit Guernsey.
Guernsey Tourism Strategic Plan 2015–2025. http://www.guernseytrademedia.com/sites/default/files/vg_strategic_plan_2015_aw_web2.pdf

Isle of Man, UK, Visit Isle of Man, Isle of Man Government.
Destination Management Plan 2016–2020. https://www.visitisleofman.com/trade/strategy/strategies

Kelowna, British Columbia, Canada, Thompson Okanagan Tourism Association (TOTA). Regional Strategy. http://totabc.org/resources/regional-strategy

Kuala Lumpur, Malaysia, Kuala Lumpur City Hall.
Kuala Lumpur Tourism Master Plan 2015–2025. http://www.kltourismmasterplan.com

London, England, UK. Department of Culture, Media & Sport.
Tourism Action Plan. https://www.gov.uk/government/publications/tourism-action-plan

London, England, UK, VisitBritain/VisitEngland.
Developing your destination management plan. https://www.visitbritain.org/developing-your-destination-management-plan

Madrid, Spain, UN World Tourism Organization (UNWTO).
Tourism Development Master Plans and Strategic Development Plans. http://cooperation.unwto.org/technical-product/tourism-development-master-plans-and-strategic-development-plans

Manila, Philippines, Department of Tourism.
Tourism Planning Guidebook for Local Government Units. http://e-services.tourism.gov.ph:8080/didcs/Static%20Documents/3.%20%20TheGuideBookReleaseVer1.pdf

Minneapolis, Minnesota, USA, Meet Minneapolis.
Destination Transformation 2030. Aiming for a Bold Future. http://www.minneapolis.org/partners-and-community/meet-minneapolis/destination-transformation-2030

Norfolk Island, Norfolk Island Government Tourism Bureau.
Norfolk Island Tourism Strategic Plan 2013–2023. http://www.nigtb.gov.nf

Oslo, Norway, Innovation Norway.
Tourism strategy 2014–2020. http://www.innovasjonnorge.no/globalassets/reiseliv/tourism-strategy-innovation-norway-2014-2020.pdf

Paris, France, Government of France.
A Tourism Development Strategy. http://www.gouvernement.fr/en/a-tourism-development-strategy

Perth, Western Australia, Australia. Government of Western Australia.
Tourism Planning Guidelines. https://www.planning.wa.gov.au/publications/7113.aspx

Qatar, Qatar Tourism Authority.
Strategy 2030. https://www.visitqatar.qa/corporate/planning/strategy-2030

Sandton, Gauteng, South Africa, South African Tourism.
The South African Tourism Planning Toolkit for Local Government. https://tkp.tourism.gov.za/lg/cb/Pages/Tourism-Planning-Toolkit-for-Local-Government.aspx

Toronto, Ontario, Canada, Ministry of Tourism, Culture and Sport.
Growing Tourism Together. Strategic Framework for Tourism in Ontario. http://www.mtc.gov.on.ca/en/tourism/strategic_framework.shtml

Vancouver, British Columbia, Canada, Destination British Columbia.
Developing a Tourism Plan. http://www.destinationbc.ca/Resources/Developing-a-Tourism-Plan.aspx

Vancouver, British Columbia, Canada, Resonance Co.
Participate in the Van Tourism Master Plan Survey. https://www.youtube.com/watch?v=UoevZaH5Jq8

Vancouver, British Columbia, Canada, Tourism Vancouver.
Vancouver Tourism Master Plan. https://www.tourismvancouver.com/about/tourism-master-plan

Victoria, British Columbia, Canada, Province of British Columbia.
British Columbia’s Tourism Strategy 2015-2018. http://www2.gov.bc.ca/gov/content/tourism-immigration/tourism-resources/bcs-tourism-strategy

Victoria, British Columbia, Canada, Tourism Victoria.
2016 Planning Process Environmental Scan. http://www.tourismvictoria.com/includes/content/docs/media/Environmental-Scan-May-26.pdf

Villach, Austria, Kohl & Partner.
National Tourism Strategy 2016–2020 Macedonia. https://www.kohl-int.com/files/content/1129022_46069_3_0/kohl-partner-project-macedonia-e.pdf

Winnipeg, Manitoba, Canada, Tourism Winnipeg.
Master Tourism Plan for Winnipeg 2016-2018. Positioning Winnipeg for Tourism Growth. https://www.tourismwinnipeg.com/industry/master-tourism-plan

Wonthaggi, Victoria, Australia, Bass Coast Shire Council.
Consultation. Phillip Island and San Remo Visitor Economy Strategy 2035 Growing Tourism.
http://www.basscoast.vic.gov.au/Council/Consultation/Phillip_Island_Tourism_Strategy_2035

Several links are highlighted in Chapter 3 and others are in the References. These are arranged in alphabetical order by geographic location.

Aruba, Territory of the Kingdom of the Netherlands,Aruba Tourism Authority.
Aruba Tourism Authority Vision & Mission. https://arubatourismauthority.wordpress.com/vision-mission

Bangkok, Thailand, Tourism Authority of Thailand.
Mission. http://www.tatnews.org/mission

Cairns, Queensland, Australia, Tropical North Queensland.
Destination Brand Positioning. http://www.ttnq.org.au/resource-centre/destination-positioning-2

Canberra, ACT, Australia, Visit Canberra.
Visit Canberra Destination Marketing Strategy 2015-2020. http://www.tourism.act.gov.au/corporate/strategic-reports

Copenhagen, Denmark, Wonderful Copenhagen.
The end of tourism as we know it. http://localhood.wonderfulcopenhagen.dk

Durban, KwaZulu-Natal, South Africa, KwaZulu-Natal Tourism Authority.
KwaZulu-Natal Tourism Authority Annual Report 2015/2016. http://www.zulu.org.za/archive/tourism-kwazulu-natals-annual-reports-F58041

Geneva, Switzerland, World Economic Forum.
Appendix A: Composition of the Travel & Tourism Competitiveness Index. http://reports.weforum.org/travel-and-tourism-competitiveness-report-2015/appendix-a-composition-of-the-travel-tourism-competitiveness-index

Gros Morne, Newfoundland, Canada, Gros Morne Co-operating Association.
http://grosmornecoop.com/wordpress/wp-content/uploads/FINAL-GM-STAR-Plan-Nov-23-2016.pdf

Honolulu, Hawaii, USA, Hawaii Tourism Authority.
2015 HTA Resident Sentiment Survey. http://www.hawaiitourismauthority.org/research/reports/evaluation-performance-measures
Request for Proposal to Conduct Research Related to Understanding and Measuring Resident Attitudes towards Tourism in Hawaii. http://www.hawaiitourismauthority.org/about-hta/rfps

Jakarta, Indonesia / Bangkok, Thailand, ASEAN Tourism.
http://www.aseantourism.travel

Jakarta, Indonesia, Ministry of Tourism.
http://www.visitindonesia.co.in/index.php/en

Las Vegas, Nevada, USA, Las Vegas Convention and Visitors Authority.
Visitor Profiles. http://www.lvcva.com/stats-and-facts/visitor-profiles

London, England, UK, VisitBritain.
Britain’s image overseas. https://www.visitbritain.org/britain%E2%80%99s-image-overseas

Nairobi, Kenya, Ministry of Tourism.
http://www.tourism.go.ke
National Tourism Strategy. http://41.204.167.94/downloads/National%20Tourism%20Srategy%202013_2018.pdf

Newcastle, New South Wales, Australia, City of Newcastle.
Newcastle Destination Management Plan. http://www.visitnewcastle.com.au/industry-resources

New Paltz, New York, USA, Mohonk Mountain House.
Special Events & Theme Programs at Mohonk. https://www.mohonk.com/events

Newport Beach, California, USA, Newport Beach & Company.
Destination Marketing Plan 2016/2017–2017/2018.
https://www.visitnewportbeach.com/about/marketingplan

Nuremberg, Germany, GfK.
Anholt GfK Nations Brand Index, http://nation-brands.gfk.com

Nuuk, Greenland, Visit Greenland.
Strategi 2016–2019. http://corporate.greenland.com/en/about-visit-greenland/strategi-2016-2019

Prague, Czech Republic, Prague City Tourism.
Prague City Tourism Marketing Objectives. http://www.praguecitytourism.cz/en/our-services/marketing-/prague-city-tourism-marketing-objectives

Queenstown, New Zealand, Destination Queenstown.
About Us. https://www.queenstownnz.co.nz/about-us

Rabat, Morocco, Ministry of Economy and Finance, Kingdom of Morocco.
Strategy of the sector of tourism: Vision 2020.
https://www.finances.gov.ma/en/pages/strat%C3%A9gies/strat%C3%A9gie-du-secteur-du-tourisme--la-vision-2020.aspx?m=Investors&m2=Investments

Richmond, North Carolina, USA, Richmond Metropolitan Convention and Visitors Bureau.
About Us. https://www.visitrichmondva.com/about
Richmond Region Tourism. https://www.visitrichmondva.com/about

Richmond, Virginia, USA, Virginia Tourism Corporation.
Virginia Is For Lovers Marketing Plan
https://www.vatc.org/marketing/planandstyleguide

St. Peter Port, Guernsey, UK, Visit Guernsey.
Guernsey Tourism Strategic Plan 2015–2025. http://www.guernseytrademedia.com/sites/default/files/vg_strategic_plan_2015_aw_web2.pdf

Seoul, Korea, Korea Tourism Organization.
About KTO: Vision and Goals. http://kto.visitkorea.or.kr/eng/overview.kto

Tallahassee, Florida, Visit Florida.
2016-2017 Marketing Plan. http://www.visitflorida.org/about-us/what-we-do/marketing-plan

Vancouver, British Columbia, Canada, Destination Canada.
https://www.destinationcanada.com/en

Villach, Austria, Kohl & Partner
Tourism Destinations. http://www.kohl-int.com/en/tourism-destinations/62-0.html

Washington, DC, USA, Brand USA.
Reports & Governing Documents. https://www.thebrandusa.com/about/reports

Several links are highlighted in Chapter 4 and others are in the References. These are arranged in alphabetical order by geographic location.

Barcelona, Spain, Barcelona City Council.
Opinion of Barcelona’s Residents. http://ajuntament.barcelona.cat/turisme/en/opinion-barcelonas-residents

Canberra, Australian Capital Territory, Australia, Tourism Research Australia.
About Tourism Research Australia. http://www.tra.gov.au/aboutus/about-tourism-research-australia.html
National Visitor Survey Methodology. http://tra.gov.au/aboutus/national-visitor-survey.html

Cary, North Carolina, USA, Economic Development Partnership of North Carolina. Research. https://partners.visitnc.com/research

Costa Mesa, California, USA, J.D. Power.
Visitors Spend More in Cities They Love, J.D. Power Study Finds. http://www.jdpower.com/press-releases/2016-destination-experience-satisfaction-study

Dublin, Ireland, Fáilte Ireland.
Visitor Feedback. http://www.failteireland.ie/Research-Insights/Visitor-Feedback-(1).aspx

Geneva, Switzerland, World Economic Forum.
Travel and Tourism Competitiveness Report 2017. https://www.weforum.org/reports/the-travel-tourism-competitiveness-report-2017

Guam, Territory of USA, Guam Visitors Bureau.
Tourism Economics. The Economic Impact of Tourism in Guam. Tourism Satellite Account Calendar Year 2015. https://www.guamvisitorsbureau.com/research-and-reports/research/guam-tourism-satellite-account
The Hague, Netherlands, Netherlands Board of Tourism & Conventions.
Tourism in Perspective. http://www.nbtc.nl/en/home/article/tourism-in-perspective.htm

Harare, Zimbabwe, Zimbabwe National Statistics Agency.
Zimbabwe Visitor Exit Survey Report (VES) 2015/16. http://www.zimstat.co.zw/sites/default/files/img/publications/VISITORS%20EXIT%20SURVEY%20(VES)%20REPORT%202015-16.pdf

Honolulu, Hawaii, USA, Hawaii Tourism Authority.
2015 HTA Resident Sentiment Survey. http://www.hawaiitourismauthority.org/default/assets/File/reports/2015%20Resident%20Sentiment.pdf
Visitor Satisfaction & Activity. http://www.hawaiitourismauthority.org/research/reports/visitor-satisfaction

Jakarta, Indonesia, Ministry of Tourism.
Passenger Exit Survey 2015. http://kemenpar.go.id/asp/index.asp

Kalkara, Malta, Malta Tourism Authority.
Research & Statistics. http://www.mta.com.mt/page.aspx?id=385

Kissimmee, Florida, USA, Kissimmee Convention & Visitors Bureau.
Research & Reports. http://www.ekcvb.com/partner-resources/research-reports

Las Vegas, Nevada, USA, Las Vegas Convention and Visitors Authority.
What We Do: Market Research. http://www.lvcva.com/what-we-do/market-research
Stats & Facts: Visitor Profiles. http://www.lvcva.com/stats-and-facts/visitor-profiles

Nanaimo, British Columbia, Canada, Tourism Vancouver Island.
Economic Impact – By the Numbers. http://valueoftourism.ca/economics-of-tourism/real-numbers-real-impact

Villach, Austria, Kohl & Partner.
Tourism Destinations. http://www.kohl-int.com/en/tourism-destinations/62-0.html

Washington, DC, USA, NPR.
Livesay, C. 2016. As Tourists Crowd Out Locals, Venice Faces ‘Endangered’ List. NPR. http://www.npr.org/sections/parallels/2016/11/25/503038911/as-tourists-crowd-out-locals-venice-faces-endangered-list

Wellington, New Zealand, Ministry of Business, Innovation & Employment.
IVS Methodology. http://www.mbie.govt.nz/info-services/sectors-industries/tourism/tourism-research-data/ivs/about-the-ivs/ivs-methodology

Wellington, New Zealand, Tourism New Zealand.
Backpacker Research – July 2015. http://www.tourismnewzealand.com/markets-stats/research/special-interest-and-sector-research

Windsor, Nova Scotia, Canada, Tourism Nova Scotia.
Research Overview. https://tourismns.ca/research/research-overview

Several links are highlighted in Chapter 5 and others are in the References. These are arranged in alphabetical order by geographic location.

Adelaide, South Australia, Australia, South Australian Tourism Commission.
Creating a Tourism Package. A Step-by-Step Guide to Create an Effective Tourism Package. http://satic.com.au/images/uploads/documents/Creating_a_tourism_package.pdf

Anchorage, Alaska, USA, Office of Tourism Development.
Tourism Mentorship Assistance Program (TMAP).
https://www.commerce.alaska.gov/web/ded/DEV/TourismDevelopment/TourismMentorshipAssistanceProgramTMAP.aspx

Ankara, Turkey, COMCEC.
Tourism Product Development and Marketing Strategies in the COMCEC Member Countries. Ankara, Turkey: Standing Committee for Economic and Commercial Cooperation of the Organization of Islamic Cooperation (COMCEC). http://www2.comcec.org/UserFiles/File/WorkingGroups/Tourizim2/2-Tourism-Report.pdf

Atlanta, Georgia, USA, Georgia Department of Economic Development.
Tourism Product Development Team. http://www.georgia.org/industries/georgia-tourism/product-development-team

Ballina, Co. Mayo, Ireland, Department of Arts, Heritage, Regional, Rural and Gaeltacht Affairs.
SuperValu TidyTowns. http://www.tidytowns.ie/index.php

Bandung, Indonesia, Saung Angklung Udjo.
Welcome to Saung Angklung Udjo. http://www.angklung-udjo.co.id

Bermuda, Bermuda Tourism Authority.
Tourism Ambassadors. http://www.gotobermuda.com/bta/tourism-ambassadors

Bihar, India, Bihar State Development Corporation.
Tours by Interest. http://bstdc.bih.nic.in

Brisbane, Queensland, Australia, Tourism and Events Queensland.
Outback Interpretation Manual. [No longer available]

Brussels, Belgium, European Commission.
Accessible tourism. http://ec.europa.eu/growth/sectors/tourism/offer/accessible_en

Brussels, Belgium, European Commission, Enterprise DG Tourism Unit.
Towards Quality Urban Tourism. Integrated Quality Management (IQM) of Urban Tourist Destinations: Brussels. https://ec.europa.eu/growth/content/towards-quality-urban-tourism-integrated-quality-management-iqm-urban-tourist-destinations-0_en
A Manual for Evaluating the Quality Performance of Tourist Destinations and Services. http://ec.europa.eu/growth/content/manual-evaluating-quality-performance-tourist-destinations-and-services-0_en

Cambridge, Massachusetts, USA, Harvard Business Review.
Pine B.J., and Gilmore J.H. 1998. Welcome to the Experience Economy. Harvard Business Review 76(4): 97–105.
Pine B.J, and Gilmore J. 2011. The Experience Economy. Boston: Harvard Business Review Press.
https://hbr.org/1998/07/welcome-to-the-experience-economy

Denver, Colorado, USA, Colorado Tourism Office.
Marketing Matching Grant Program. http://industry.colorado.com/resources/matching-grant-program

Dublin, Ireland, CHL Consulting Company Ltd.
Strategic Tourism Marketing, Experience & Destination Development Plan 2016–2021. https://www.tipperarycoco.ie/sites/default/files/Publications/Tipperary%20Tourism%20Development%20Strategy%202016%20-%202021.pdf

Dublin, Ireland, Fáilte Ireland.
Tourism Development and Innovation. A Strategy for Investment 2016–2022.
http://www.failteireland.ie/FailteIreland/media/WebsiteStructure/Documents/2_Develop_Your_Business/6_Funding/FI-Tourism-Investment-Strategy-Final-07-06-16.pdf

Elkhart, Indiana, USA, Elkhart County Convention & Visitors Bureau.
Heritage Trail Driving Tour. http://www.amishcountry.org/things-to-do/heritage-trail

Frankfort, Kentucky, USA, Kentucky Department of Travel.
Tourism Signage. http://www.kentuckytourism.com/industry/tourism_signage.aspx

Glasgow, Scotland, UK, Skills Development Scotland.
Skills Investment Plan for Scotland’s Tourism Sector. https://www.skillsdevelopmentscotland.co.uk/media/42345/tourism-digital-skills-investment-plan.pdf

Hanover, Germany, TUI.
Who we are? https://www.tuigroup.com/en-en/investors/tui-group-at-a-glance/who-we-are

Hobart, Tasmania, Australia, Tourism Tasmania.
Tasmania Thematic Interpretation Planning Manual. http://heritage.tas.gov.au/useful-resources/education-resources-for-schools/interpreting-heritage

Hong Kong SAR, China, Hong Kong Tourism Board.
Hong Kong’s Highlight events.
http://www.discoverhongkong.com/eng/see-do/events-festivals/highlight-events/index.jsp

Hong Kong SAR, China. Kai Tak Cruise Terminal.
Kai Tak Cruise Terminal. http://www.kaitakcruiseterminal.com.hk

Jakarta, Indonesia, ASEAN.
ASEAN Mutual Recognition Arrangement on Tourism Professionals. http://agreement.asean.org/media/download/20150119182157.pdf

London, England, UK, Department of Culture, Media and Sport.
Government Tourism Policy. https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/78416/Government2_Tourism_Policy_2011.pdf

London, England, UK, VisitEngland.
Destinations for all. A guide to creating accessible destinations. https://www.visitbritain.org/sites/default/files/vb-corporate/dmo_guide_final.pdf
Winning More Visitors. A guide for destination managers on providing Access Information on destination websites.

Madrid, Spain, UN World Tourism Organization (UNWTO).
Conceptual Framework. Background and Rationale. http://www2.unwto.org/content/conceptual-framework-0

Madrid, Spain, UNWTO and European Travel Commission.
Handbook on Tourism Product Development. https://www.e-unwto.org/doi/book/10.18111/9789284413959

Niagara Falls, Ontario, Canada, Niagara Falls Tourism.
Packages. https://www.niagarafallstourism.com/packages

North Vancouver, British Columbia, Canada, David Nairne & Associates Ltd.
Northern BC Mountain Bike Recreation and Tourism Development Strategy. North Vancouver, British Columbia. http://www.leelau.net/Misc/EIS%20bike/EIS%20(for%202016%20article)/2014%20MBTA-Northern-BC-Mountain-Bike-Recreation-Tourism-Development-Strategy-12042014.pdf

Ottawa, Ontario, Canada, Canadian Soccer Association.
2026 FIFA World Cup™: Canada, USA and Mexico declare intention to submit unified bid.
http://www.canadasoccer.com/2026-fifa-world-cup-canada-usa-and-mexico-declare-intention-to-submit-unified-bid-p160713

Ottawa, Ontario, Canada, Tourism HR Canada.
Emerit Skills Training and Certification. http://www.cthrc.ca/en/programs_services/emerit_skills_training_and_certification.

Perth, Western Australia, Australia, Tourism Western Australia.
Tourist Signage Guidelines. http://www.tourism.wa.gov.au/jumpstartguide/pdf/Quickstart_Signage08LOW.pdf

Phnom Penh, Cambodia, Royal Government of Cambodia.
Tourism Development Strategic Plan 2012–2020. http://www.tourismcambodia.org/images/mot/legal_documents/tourism_development_stategic_plan_2012_2020_english.pdf

Plymouth, Massachusetts, USA, Plimoth Plantation.
Who We Are. https://www.plimoth.org/about/who-we-are

Spain. Acevin.
Wine Routes of Spain. http://www.wineroutesofspain.com

Sydney, New South Wales, Australia, City of Sydney.
Festivals and events sponsorships. http://www.cityofsydney.nsw.gov.au/community/grants-and-sponsorships/community-grants/festivals-and-events-sponsorships#page-element-dload

Sydney, New South Wales, Australia, Destination New South Wales.
Regional Tourism Product Development Program. http://www.destinationnsw.com.au/tourism/business-development-resources/funding-and-grants/regional-tourism-fund/regional-tourism-product-development-program

Sydney, New South Wales, Australia, Tourism Australia.
Aussie Specialist Program. http://www.tourism.australia.com/programs/aussie-specialists-program.aspx

Tbilisi, Georgia, Georgia National Investment Agency.
Hospitality & Real Estate. https://www.investingeorgia.org/en/keysectors/hospitality-and-realestate

Toronto, Ontario, Canada, Government of Ontario.
Tourism Industry Partners Program (TIPP). http://www.grants.gov.on.ca/GrantsPortal/en/OntarioGrants/GrantOpportunities/PRDR008170

Vancouver, British Columbia, Canada, Destination Canada (CTC).
Experiences. A toolkit for partners of the CTC. 2nd edition.
Signature Experiences. https://www.destinationcanada.com/en/programs

Washington, DC, USA, Destinations International.
CDME Certified Destination Management Executive. https://destinationsinternational.org/cdme

Washington, DC, USA, Global Sustainable Tourism Council.
GSTC Destination Criteria. http://www.new.gstcouncil.org/en/gstc-criteria-hotels-tour-operators-destinations/criteria-for-destinations.html

Windsor, Nova Scotia, Canada, Tourism Nova Scotia.
Experience Development. https://tourismns.ca/development/experience-development

Yellowknife, NWT, Canada, Government of Northwest Territories, Industry, Tourism and Investment.
Tourism Product Packaging. http://www.iti.gov.nt.ca/en/services/tourism-training-resources/tourism-product-packaging

York, England, UK, Visit York.
Flagship Visitor Centre Sets New Record. http://www.visityork.org/media/news/releases/NR-may2611vic1yearanniversary.aspx

Several links are highlighted in Chapter 6 and others are in the References. These are arranged in alphabetical order by geographic location.

Aberlour, Scotland, UK, Malt Whisky Trail.
The Malt Whisky Trail. http://maltwhiskytrail.com

Atlanta, Georgia, USA, CNN.
Macfarlane, A. China is crushing South Korea’s tourism industry. http://money.cnn.com/2017/04/26/news/chinese-tourism-south-korea/index.html
Atlanta, Georgia, USA, Travel South USA.
Official Travel/Trade Site of Southern State Tourism Offices. http://industry.travelsouthusa.com

Bangkok, Thailand, Mekong Tourism Coordinating Office.
Mekong Tourism. http://www.mekongtourism.org

Bangkok, Thailand, Pacific Asia Travel Association.
MGTO actively fosters regional tourism development tapping into international visitor markets with Guangdong, Guangxi, Fujian, and Hong Kong. https://www.pata.org/mgto-actively-fosters-regional-tourism-development-tapping-into-international-visitor-markets-with-guangdong-guangxi-fujian-and-hong-kong

Brighton, England, UK, Visit Brighton.
Greeters & City Champions. https://www.visitbrighton.com/plan-your-visit/greeters-and-city-champions

Brisbane, Queensland, Australia, Tourism and Events Queensland.
About Us. http://teq.queensland.com/about-teq-new/our-organisation/about-us

Bristol, England, UK, The Travel Foundation.
Stimulating Customer Demand. http://www.thetravelfoundation.org.uk/project/stimulating-customer-demand

Cambridge, Massachusetts, USA, Abraham Path Initiative.
Follow the footsteps of Abraham. http://abrahampath.org

Canberra, ACT, Australia, Australian Government.
Achievement by Partnerships. Tourism Collaboration Intergovernmental Arrangement. https://www.coag.gov.au/sites/default/files/agreements/Tourism-Collaboration-Intergovernmental-Arrangement-2005.pdf

Cardiff, Wales, UK, Visit Wales.
Ambassador Programmes.
https://businesswales.gov.wales/dmwales/tourism-ambassadors/ambassador-programmes  

Charlottetown, PEI, Canada, Atlantic Canadian Tourism Partnership.
Growing Tourism Together. http://www.actp-ptca.ca

Chicago, Illinois, USA, City of Chicago.
ExploreChicago.org Offers Visitors & Residents ‘175 Ways to Love Chicago’. http://www.cityofchicago.org/content/city/en/depts/dca/provdrs/tourism/news/2012/jan/explorechicago_orgoffersvisitorsresidents175waysto lovechicago.html

Copenhagen, Denmark, Wonderful Copenhagen.
The end of tourism as we know it. http://localhood.wonderfulcopenhagen.dk

Darwin, Northern Territory, Australia, Tourism Northern Territory.
Cooperative marketing. http://www.tourismnt.com.au/en/industry-support/marketing-your-business/cooperative-marketing

Dijon, France, European Cities Marketing.
What is a City Card? http://welovecitycards.com

Dorchester, England, UK, Visit Dorset.
Broadchurch TV series & filming locations. https://www.visit-dorset.com/ideas-and-inspiration/film-and-tv/broadchurch

Dublin, Ireland, Fáilte Ireland.
Wild Atlantic Way. http://www.wildatlanticway.com/home

East Africa, East Africa Tourism Platform.
East Africa. It’s our East Africa. Let’s explore it. http://www.visiteastafrica.org

Eastleigh, England, UK, Tourism South East.
Welcome Host Gold. http://www.tourismsoutheast.com/services-and-support/skills-and-training/training-courses/welcome-host-gold

Edinburgh, Scotland, UK, Edinburgh Tourism Action Group (ETAG).
Delivering Edinburgh 2020. http://www.etag.org.uk/edinburgh-2020/2020-sig

Floriana, Malta, Malta Communications Authority.
Training in Digital Marketing. http://www.mca.org.mt/initiatives/training-digital-marketing

Frankfurt, Germany, Star Alliance.
Star Alliance. http://www.staralliance.com/en/home

Gateshead, England, UK, Hadrian’s Wall.
Hadrian’s Wall Country. http://hadrianswallcountry.co.uk/about

Guilin, Guangxi, China, China Highlights.
The Ancient Tea Horse Road. http://www.chinahighlights.com/travelguide/special-report/tea-horse-road

Invermere, British Columbia, Canada, Columbia Valley Chamber of Commerce.
Tourism Steering Committee Update 2016. http://www.cvchamber.ca/tourism-steering-committee-update-2016

Jakarta, Indonesia, ASEAN.
About ASEAN Tourism. http://www.aseantourism.travel

Kristiansand, Norway, Arena Usus.
This is Arena Usus. https://usus.no/en/arena-usus-2/arena-usus

La Roche Sur Yon, France, Destination Napoleon.
Destination Napoleon. http://www.destination-napoleon.eu

London, England, UK, Daily Mail.
Gordon, S. 2010. Che Guevara Tourist Trail to Follow his Life through Argentina, Cuba and Bolivia. http://www.dailymail.co.uk/travel/article-1282166/Che-Guevaratourist-trail-Argentina-Cuba-Bolivia-follows-leaders-life.html

London, England, UK, London & Partners.
London and Paris announce ground-breaking business and tourism partnerships. http://www.londonandpartners.com/media-centre/press-releases/2017/20170328

London, England, UK, VisitBritain.
About GBTS and GBDVS. https://www.visitbritain.org/about-gbts-and-gbdvs

Madison, Wisconsin, USA, Wisconsin Department of Tourism.
Tourism is an Economic Workhorse for Wisconsin. http://industry.travelwisconsin.com/research/economic-impact

Madrid, Spain, UNWTO.
Silk Road Action Plan. http://www2.unwto.org/en/content/silk-road-action-plan

Meerbusch, Germany, European Route of Industrial Heritage.
Welcome. http://www.erih.net

Melbourne, Victoria, Australia, Collabforge.
The 3 C’s – Coordination, Cooperation and Collaboration. http://collabforge.com

México City, Mexico, SECTUR.
Mundo Maya. http://mundomaya.travel

Midrand, Gauteng, South Africa, RETOSA.
Southern Africa Experience RETOSA. http://www.retosa.co.za

Montreal, Québec, Canada, Montreal Gazette.
Smoother, safer rides for drivers and cyclists along the Cabot Trail. http://www.montrealgazette.com/business/cnw/release.html?rkey=20170420C8962&filter=5611

Nairobi, Kenya, Standard Digital.
Mwakio, P. 2017. Coast hoteliers aim for emerging Halal tourism.
https://www.standardmedia.co.ke/business/article/2001238088/coast-hoteliers-aim-for-emerging-halal-tourism

New Delhi, India, Government of India, Ministry of Tourism.
Order – National Tourism Advisory Council (NTAC) 2016. http://tourism.gov.in/order-national-tourism-advisory-council-ntac-2016

New York City, New York, USA, NYC & Company.
New York City and Mexico City sign partnership to stimulate travel between the two destinations. http://www.nycandcompany.org/communications/new-york-city-and-mexico-city-sign-partnership-to-stimulate-travel-between

New York City, New York, USA, Oneworld Alliance.
Oneworld. https://www.oneworld.com

New York City, New York, USA, Scandinavian Tourism Inc.
Scandinavian Tourism Inc. https://www.linkedin.com/company-beta/5266135/?pathWildcard=5266135

New York City, New York, USA, Skift.
United ends cooperation agreements with 5 Middle East airlines. https://skift.com/2017/04/28/united-ends-cooperation-agreements-with-5-middle-east-airlines

Niagara Falls, Ontario, Canada, Tourism Partnership of Niagara.
Tourism Partnership of Niagara. https://www.niagarasrto.com

Norwood, Massachusetts, USA, Tourism Cares.
We give better together. http://www.tourismcares.org

Paris, France, UNESCO.
Routes of Santiago de Compostela. http://whc.unesco.org/en/list/669
The Grand Canal. http://whc.unesco.org/en/list/1443

Prague, Czech Republic, Czech Tourism.
Discover Central Europe. http://www.discover-ce.eu

Qingdao, Shandong, China, Qingdao International Beer Festival.
Qingdao International Beer Festival. http://www.qdbeerfest.com/about/2016/0802/13527.html

Raleigh, North Carolina, USA, Visit Raleigh.
‘Customer Care for the Hospitality Industry’ Classes. http://www.visitraleigh.com/partners/customercareclass

Rostock, Germany, Baltic Sea Tourism Forum.
Baltic Sea Tourism Forum. http://www.balticseatourism.net

St. Michael, Barbados, Caribbean Tourism Organization.
About CTO. http://www.onecaribbean.org/about-cto

San Antonio, Texas, USA, San Antonio Business Journal.
Bailey, S.W. 2015. Mayor’s CVB task force calls for new nonprofit to market San Antonio. http://www.bizjournals.com/sanantonio/news/2015/12/10/mayor-s-cvb-task-force-calls-for-creating-new.html

San Francisco, California, USA. Business Wire.
Visa signs on as Strategic Partner of the 2016 U.S.-China Tourism Year. http://www.businesswire.com/news/home/20160325005095/en

Schiphol, Netherlands, SkyTeam Alliance.
SkyTeam. https://www.skyteam.com/en

Seychelles, The Vanilla Islands.
Les Îles Vanille. http://www.vanilla-islands.org/Press-release.html

Singapore, BestCities Global Alliance.
About us. http://www.bestcities.net

Singapore, Changi Airport Group.
Free Singapore Tour. http://www.changiairport.com/en/airport-experience/attractions-and-services/free-singapore-tour.html

Singapore, Singapore Airlines.
Free Singapore Tour. https://www.singaporeair.com/en_UK/us/plan-travel/privileges/free-singapore-tour

Singapore, Singapore Tourism Board.
CAG, SIA and STB sign new joint partnership. https://www.stb.gov.sg/news-and-publications/lists/newsroom/dispform.aspx?ID=702

Spain, Wine Routes of Spain.
The Wine Routes of Spain Products Club.
http://en.wineroutesofspain.com/ver/2711/The-Wine-Routes-of-Spain-Products-Club-.html

Suva, Fiji, Fiji Broadcasting Corporation.
Fiji Airways and Tourism Fiji sign partnership. http://www.fbc.com.fj/fiji/50477/fiji-airways-and-tourism-fiji-sign-partnership

Suva, Fiji, Fiji Times.
Vula, T. 2017. Partnership to strengthen ‘renewable tourism’. http://www.fijitimes.com/story.aspx?id=398262

Sydney, New South Wales, Australia, Tourism Australia.
Corporate Plan 2016–17 to 2019–20. http://www.tourism.australia.com/about-us/our-performance-and-reporting.aspx
Expedia releases bespoke Australian film for new digital campaign. http://www.tourism.australia.com/news/news-stories-18011.aspx
Tourism Australia and Visa form global partnership. http://www.tourism.australia.com/news/Media-Releases-17488.aspx

Toronto, Ontario, Canada, CBC News.
B.C. tourism groups partner with Google to map province’s top hikes. http://www.cbc.ca/news/canada/british-columbia/google-street-maps-bc-trails-hikes-1.3619393

Townsville, Queensland, Australia, Great Barrier Reef Marine Park Authority.
More eyes needed to monitor Reef health. http://www.gbrmpa.gov.au/media-room/latest-news/coral-bleaching/2017/more-eyes-needed-to-monitor-reef-health

Tucson, Arizona, USA, City of Tucson.
Tucson hoping to attract medical tourism. https://www.tucsonaz.gov/newsnet/tucson-hoping-attract-medical-tourism

Vancouver, British Columbia, Canada, Tourism Vancouver.
Vancouver Tourism Master Plan. https://www.tourismvancouver.com/about/tourism-master-plan/

Virginia Beach, Virginia, USA. Virginia Beach Convention & Visitors Bureau.
Meet the team that’ll make you shine. http://www.visitvirginiabeach.com/meetingplanners/meettheteam.aspx

Wales, UK, Valleys Regional Park.
Community Tourism Programme.
http://www.thevalleys.org.uk/communitytourism.html

Washington, DC, USA, Brand USA.
Who we are. https://www.thebrandusa.com/about/whoweare

Washington, DC, USA, Destinations International/InterVISTAS Consulting, Inc. DestinationNEXT. A strategic roadmap for the next generation of global destination marketing. Phase 1. https://destinationsinternational.org/reports/destinationnext-futures-study

Washington, DC, USA, International Trade Administration, National Travel & Tourism Office.
Survey of International Air Travelers Program. http://travel.trade.gov/research/programs/ifs

Washington, DC, USA, Meetings Mean Business Coalition.
Meetings Mean Business. http://www.meetingsmeanbusiness.com

Washington, DC, USA, National Geographic Partners LLC.
Geotourism. http://www.nationalgeographic.com/maps/geotourism

Washington, DC, USA, National Park Service, U.S. Department of the Interior. Route 66 Map. https://www.nps.gov/nr/travel/route66/maps66.html

Zurich, Switzerland, Swisscontact.
Tourism Development for Selected Destinations in Indonesia. http://www.swisscontact.org/en/country/indonesia/projects/projects-indonesia/project/-/show/tourism-development-for-selected-destinations-in-indonesia.html

Several links are highlighted in Chapter 7 and others are in the References. These are arranged in alphabetical order by geographic location.

Amman, Jordan, Jordan Times.
Tourism Ministry raising awareness of sector’s role, opportunities. http://www.jordantimes.com/news/local/tourism-ministry-raising-awareness-sector%E2%80%99s-role-opportunities%E2%80%99

Bangkok, Thailand, Tourism Authority of Thailand.
TAT opens nominations for 11th Thailand Tourism Awards 2017. http://www.tatnews.org/tat-opens-nominations-for-11th-thailand-tourism-awards-2017

Broadbeach, Queensland, Australia, Destination Gold Coast.
Membership. https://www.destinationgoldcoast.com/corporate/membership

Cape Town, South Africa, Cape Town Tourism.
Become a Member. http://www.capetown.travel/mbr-become-a-member

Cardiff, Wales, UK, Welsh Government.
Vacancy. Chair. Wales Tourism Advisory Board. https://cymru-wales.tal.net/vx/mobile-0/appcentre-3/brand-2/candidate/so/pm/1/pl/8/opp/879-Chair-Wales-Tourism-Advisory-Board/en-GB

Charleston, South Carolina, USA, Charleston Area Convention and Visitors Bureau.
What we do. https://www.charlestoncvb.com/travel/about/what_we_do.html

Charlottetown, PEI, Canada, Tourism Advisory Council of Prince Edward Island.
The PEI Tourism Advisory Council (TAC). http://www.peitac.com

Cincinnati, Ohio, USA, Cincinnati USA Convention & Visitors Bureau.
Cincinnati USA CVB Membership Pays Off. http://www.cincyusa.com/members

Concord, North Carolina, USA, Cabarrus County Convention & Visitors Bureau.
Marketing Plan. http://cabcocvb.com/what-we-do/marketing-communications/marketing-plan

Darwin, Northern Territory, Australia, Tourism Northern Territory.
Industry sentiment. http://www.tourismnt.com.au/en/research/industry-sentiment

Denver, Colorado, USA, Colorado Tourism Office.
The Colorado Tourism Roadmap. http://industry.colorado.com/colorado-tourism-roadmap

Dublin, Ireland, Fáilte Ireland.
The Gathering Ireland. http://www.discoverireland.ie/The-Gathering-Ireland
Tourism Barometer. http://www.failteireland.ie/Research-Insights/National/Failte-Ireland-Barometer-December-2016.aspx

Edinburgh, Scotland, UK, VisitScotland.
Homecoming Scotland 2014. http://www.visitscotland.org/what_we_do/deliveringforscotland/homecoming_scotland_2014.aspx
Hong Kong SAR, China, Hong Kong Tourism Board.
HKTB Board Members. http://www.discoverhongkong.com/eng/about-hktb/structure-and-management/hktb-board-members.jsp
PartnerNet. http://partnernet.hktb.com/en/home/index.html

Houston, Texas, USA, Greater Houston Convention & Visitors Bureau.
Members. https://www.visithoustontexas.com/members

Kendal, England, UK, Cumbria Tourism.
10 reasons why you should become a member of CT. https://www.cumbriatourism.org/join-us

Lansing, Michigan, USA, Greater Lansing Michigan Convention & Visitors Bureau.
Be a Tourist in Your Own Town. http://www.lansing.org/events/be-a-tourist

Las Vegas, Nevada, USA, Las Vegas Convention and Visitors Authority.
Board of Directors. http://www.lvcva.com/who-we-are/lvcva-departments/board-of-directors/

London, England, UK, London & Partners.
About major events. http://www.londonandpartners.com/events/about-major-events

London, England, UK, The Guardian.
Langenheim, J. 2016. Mounting opposition to Bali mass tourism project. https://www.theguardian.com/environment/the-coral-triangle/2016/mar/22/mounting-opposition-to-bali-mass-tourism-project
London, England, UK, Travel Weekly.
Taylor, I. 2017. Tourism ‘destroying’ cities says Amsterdam marketing head. http://www.travelweekly.co.uk/articles/278587/tourism-destroying-cities-says-amsterdam-marketing-head

London, England, UK, VisitBritain.
Our team. https://www.visitbritain.org/our-team

Macao SAR, China, Macao Government Office of Tourism.
Macao International Fireworks Display Contest. http://fireworks.macaotourism.gov.mo

Melbourne, Victoria, Australia, City of Melbourne.
Tourism Volunteers. http://www.melbourne.vic.gov.au/careers/volunteer-with-us/Pages/tourism-volunteers.aspx

Miami, Florida, USA, Greater Miami Convention & Visitors Bureau.
Why become a partner? http://partners.miamiandbeaches.com/why-become-a-partner

Nanaimo, British Columbia, Canada, Tourism Vancouver Island.
Stakeholder Registration. http://www.tourismvi.ca/our-organization/registration

New Orleans, Louisiana, USA, New Orleans Convention & Visitors Bureau.
New Orleans Convention & Visitors Bureau Name 2016 Board of Directors. http://www.neworleanscvb.com/articles/index.cfm?action=view&articleID=9774&menuID=1602

New York City, New York, USA, NYC & Company.
See Your City. http://www.nycgo.com/see-your-city

New York City, New York, USA, PhotoShelter, Inc.
Case study: A partner’s perspective on Visit Greenland’s image library. https://librisblog.photoshelter.com/case-study-stakeholder-benefits-dmo-visual-media-library
Perth, Western Australia, Australia, Perth Convention Bureau.
How we can help. http://www.pcb.com.au/conference-event-support/how-we-can-help

Philadelphia, Pennsylvania, USA, Philadelphia Convention & Visitors Bureau.
2016 Annual Report. For the Record. http://www.discoverphl.com/facts-and-research/annual-report

Salem/Portland, Oregon, USA, Travel Oregon.
The Power of Travel and Tourism. http://industry.traveloregon.com/industry-resources/toolkits/power-travel-tourism

San Antonio, Texas, USA, Visit San Antonio.
Staff. http://partners.visitsanantonio.com/english/Our-People/Staff

Secaucus, New Jersey, USA, Travel Weekly.
Moya, E. 2017. Qatar aims to attract more U.S. visitors.
http://www.travelweekly.com/Middle-East-Africa-Travel/Qatar-aims-attract-more-US-visitors

Sonoma, California, USA, Sonoma Index-Tribune.
Kallen, C. 2016. Sonoma Valley’s got a brand new brand. http://www.sonomanews.com/news/6258887-181/sonoma-valleys-got-a-brand?artslide=0

Sydney, New South Wales, Australia, Tourism Australia.
Tourism Australia Board Charter. http://www.tourism.australia.com/documents/Board_Charter.pdf
Tourism Australia’s Board of Directors. http://www.tourism.australia.com/about-us/our-board.aspx

Tallahassee, Florida, USA, Tourism Works for Florida.
Florida Tourism Day. http://tourismworksforflorida.org/florida-tourism-day

The Entrance, New South Wales, Australia, Central Coast Tourism Inc.
Central Coast Tourism Membership. http://www.visitcentralcoast.com.au

Toronto, Ontario, Canada, Tourism Toronto.
Johanne Bélanger’s Blog. https://tourismtorontoceoblog.com

Tortola/Virgin Gorda, British Virgin Islands, BVI Tourism.
One BVI – Tourism is Everybody’s Business. http://www.bvitourism.com/onebvi

Tucson, Arizona, USA, Arizona Office of Tourism.
Tourism Advisory Council. https://tourism.az.gov/about/tourism-advisory-council

Washington, DC, USA, Destinations International.
What is a CVB and why are CVB services free? https://www.empowermint.com/CVBs_free_to_meeting_planners.aspx

Windsor, Nova, Scotia, Canada, Tourism Nova Scotia.
Code of Conduct. https://tourismns.ca/about-us/corporate-overview/code-conduct

York, England, UK, iTravel York.
Residents’ Festival. https://www.itravelyork.info/events/residents-festival-2014

York, England, UK, YorkMix Media Ltd.
York Residents’ Festival 2017: What’s new, what’s free, where to go. https://www.yorkmix.com/things-to-do/york-residents-festival-2017

Several links are highlighted in Chapter 8 and others are in the References. These are arranged in alphabetical order by geographic location.

Bangkok, Thailand, UNESCAP.
What Is Good Governance? Bangkok, Thailand: UNESCAP. http://www.unescap.org/resources/what-good-governance

Brisbane, Queensland, Australia, Tourism & Events Queensland.
Organisation Structure. https://teq.queensland.com/about-teq-new/our-organisation/organisation-structure

Canberra, ACT, Australia, Department of Foreign Affairs and Trade.
Tourism Australia. Entity resources and planned performance. http://dfat.gov.au/about-us/corporate/portfolio-budget-statements/Documents/2017-18-foreign-affairs-and-trade-pbs-tourism-australia.pdf

Gothenburg, Sweden, Göteborg & Co.
Trade and Industry Group. http://goteborgco.se/en/our-activities/trade-and-industry-group

Hagerstown, Maryland, USA, Visit Hagerstown.
Code of Business Practices. http://www.visithagerstown.com

The Hague, Netherlands, CBI Ministry of Foreign Affairs.
10 tips for risk management in tourism. https://www.cbi.eu/market-information/tourism/how-manage-risks-tourism

Hong Kong SAR, China, Hong Kong Tourism Board.
Corporate Information. http://www.discoverhongkong.com/eng/about-hktb/annual-report/annual-report-20132014/corporate-information

Las Vegas, Nevada, USA, Las Vegas Convention and Visitors Authority.
Funding and Finance. http://www.lvcva.com/who-we-are/funding-and-finance
Who we are. http://www.lvcva.com/who-we-are

London, England, UK, VisitBritain.
Overview. https://www.visitbritain.org/overview
Transparency. https://www.visitbritain.org/transparency

Madrid, Spain, UNWTO.
Global Code of Ethics for Tourism. http://ethics.unwto.org/en/content/global-code-ethics-tourism

New Orleans, Louisiana, USA, New Orleans Convention and Visitors Bureau.
New Orleans Emergency Planning. https://www.neworleans.com/meeting-planners/planning-tools/emergency-planning

New York City, New York, USA. Forbes.
Ryan, L. 2016. Command-and-control management is for dinosaurs. https://www.forbes.com/sites/lizryan/2016/02/26/command-and-control-management-is-for-dinosaurs/#24edea9324ed

New York City, New York, USA, Strategy + Business.
Barnett, P. 2015. Breaking bad barriers. https://www.strategy-business.com/article/00382?gko=5df7f

Orlando, Florida, USA, Visit Orlando.
Financial Statements. http://www.visitorlando.com/about-us/documents/statements
How We Are Funded. http://corporate.visitorlando.com/who-we-are/how-we-are-funded

Ottawa, Ontario, Canada, Government of Canada.
Canada’s New Tourism Vision. https://www.ic.gc.ca/eic/site/095.nsf/eng/00002.html

Sydney, New South Wales, Australia, Tourism Australia.
Annual Report 2016/17. http://www.tourism.australia.com/en/about/our-organisation/our-performance-and-reporting.html
Risk Management Policy and Procedure. http://www.tourism.australia.com/content/dam/assets/document/1/6/x/6/p/2002561.pdf

Toronto, Ontario, Canada, Longwoods International.
Siegel, B. 2011. The Power of Destination Marketing. http://longwoods-intl.com/the-power-of-destination-marketing

Vancouver, British Columbia, Canada, Destination Canada.
Corporate Governance. https://www.destinationcanada.com/en/corporate-governance
Disclosure. https://www.destinationcanada.com/en/disclosure
Welcoming the World. 2016 Annual Report. https://www.destinationcanada.com/en/news/annual-report-2016-welcoming-world

Washington, DC, USA, Destinations International.
Destination Marketing Accreditation Program. https://destinationsinternational.org/destination-marketing-accreditation-program-dmap
Organization and Financial Profile. https://destinationsinternational.org/organization-and-financial-profile-study
Standard DMO Performance Reporting Handbook. https://destinationsinternational.org/tutorials/standard-performance-reporting-handbook

Washington, DC, USA, Global Sustainable Tourism Council.
GSTC Destination Criteria. https://www.gstcouncil.org/gstc-criteria/gstc-destination-criteria

Washington, DC, USA, Route Fifty.
Dow, R. 2017. Tourism Budget Cuts Are a Losing Proposition for States – Especially in 2017. August 24. http://www.routefifty.com/management/2017/08/tourism-budget-cuts-2017-travel-association/140492

Wellington, New Zealand, Tourism New Zealand.
CE Expenses. https://www.tourismnewzealand.com/about/corporate-responsibility/ce-expenses
TNZ Statement of Intent FY 18 – FY 21. https://www.tourismnewzealand.com/about/corporate-publications

Zurich, Switzerland, Swisscontact.

Tourism Development for Selected Destinations in Indonesia. http://www.swisscontact.org/en/country/indonesia/projects/projects-indonesia/project/-/show/tourism-development-for-selected-destinations-in-indonesia.html

Several links are highlighted in Chapter 9 and others are in the References. These are arranged in alphabetical order by geographic location.

Bangkok, Thailand, Pacific Asia Travel Association (PATA).
Crisis: it won’t happen to us! Expect the unexpected, be prepared. http://www.visitmyphilippines.com/images/ads/8140278ab0a66d6370c08941e16759dd.pdf

Bournemouth, England, UK, Wentworth Jones Limited. HOPSA (Hospitality Finance, Revenue and IT Professionals Association)
Jones, P. A., Editor. 2017. Revenue Management, 2nd ed. http://www.hospa.org/en/education/revenue-management-ebook-download2

Colombo, Sri Lanka, Sri Lanka Police.
Tourist Police. https://www.police.lk/index.php/tourist-police

Colombo, Sri Lanka, Sri Lanka Tourism Development Authority.
Code of Ethics for Travellers. http://www.sltda.lk/reservations

Faversham, England, UK, Responsible Tourism Partnership.
OverTourism. http://responsibletourismpartnership.org/overtourism

Fuka-Matrouh, Egypt, United Nations Environment Programme (UNEP).
Carrying capacity assessment for tourism development. Coastal Area Management Programme (CAMP) FUKA-MATROUH – Egypt. https://pap-thecoastcentre.org/pdfs/CCA%20for%20Tourism%20Development.pdf
Fotiou, S. Disaster risk management in tourism destinations. https://www.slideshare.net/fotiou/risk-management-in-tourism-destinations

Gatineau, Québec, Canada, Parks Canada.
2015-2016 Departmental Performance Report. http://www.pc.gc.ca/en/docs/pc/rpts/rmr-dpr/03312016#sec03-p4
Visitor Activity Management Process (VAMP). https://www.pc.gc.ca/en/docs/pc/poli/princip/gloss#v

Gland, Switzerland, International Union for Conservation of Nature (IUCN).
Eagles, P. F. J., McCool, S. F., and Haynes, C. D. 2002. Sustainable Tourism for Protected Areas. Guidelines for Planning and Management. https://www.iucn.org/content/sustainable-tourism-protected-areas-guidelines-planning-and-management-0
Protected Areas. About. https://www.iucn.org/theme/protected-areas/about

London, England, UK, International Institute for Environment and Development (IIED). Assessing social impacts of protected areas. https://www.iied.org/assessing-social-impacts-protected-areas

London, England, UK, The Conversation.
O’Regan, M. Tourist codes of behaviour are a bad idea – here’s why. https://theconversation.com/tourist-codes-of-conduct-are-a-bad-idea-heres-why-82676

New York City, New York, USA, TheStreet, Inc.
McMillan, A. F. China cracks down on forced shopping and cheap tours. https://realmoney.thestreet.com/articles/11/25/2016/china-cracks-down-forced-shopping-and-cheap-tours

Paris, France, Musée du Louvre.
How to Use the Louvre. https://www.louvre.fr/en/how-use-louvre/showing-respect-collections

Paris, France, United Nations Educational, Scientific and Cultural Organization (UNESCO).
World Heritage List. http://whc.unesco.org/en/list

Pemba, Tanzania, Ministry of Information, Culture, Tourism and Sports.
Bretlaender, D., and Toth, P. 2014. Kwanini Carrying Capacity Assessment (Pemba). http://www.themantaresort.com/files/ccs.pdf

Radlett, England, UK, Optimistics.
Knopf, L. 2016. What is SoLoMo and why is it important. http://www.optimistics.co.uk/blog/what-solomo-and-why-it-important#.WpdonOhubn0

Riyadh, Saudi Arabia, Saudi Commission for Tourism and National Heritage.
Tourism Codes of Conduct. https://scth.gov.sa/en/Programs-Activities/Programs/Pages/TourismCodesofConduct.aspx

Santiago, Chile, Chile National Tourism Service (SERNATUR).
Sustainable Tourism. http://www.chilesustentable.travel/

Seoul, Korea, Korea Tourism Organization.
Tourist Police. http://english.visitkorea.or.kr/enu/TRV/TV_ENG_3_3.jsp

Tallahassee, Florida, USA, Visit Florida.
Oil Spill Information. https://www.visitflorida.org/resources/crisis-preparation/oil-spill-information

Washington, DC, USA, U.S. Forest Service.
U.S. Forest Service. Limits of Acceptable Change. https://www.fs.usda.gov/detail/dbnf/home/?cid=stelprdb5346360
McCool, Clark, and Stankey. An assessment of frameworks useful for public land recreation planning. U.S. Forest Service. https://www.fs.usda.gov/treesearch/pubs/26955
U.S. Forest Service. ROS Primer and Field Guide. https://www.fs.fed.us/cdt/carrying_capacity/rosfieldguide/ros_primer_and_field_guide.htm

Several links are highlighted in Chapter 10 and others are in the References. These are arranged in alphabetical order by geographic location.

Amsterdam, Netherlands, Amsterdam Marketing.
Using the brand. https://www.iamsterdam.com/en/our-network/amsterdam-marketing/i-amsterdam/using-the-brand

Brisbane, Queensland, Australia, Tourism & Events Queensland.
A guide to Brand Queensland. https://teq.queensland.com/industry-resources/marketing/brand-queensland
Outback Queensland. Brand Story. https://teq.queensland.com/destinations/outback-queensland/brand-story

Cleveland, Ohio, USA, Destination Cleveland.
Destination Cleveland launches new destination brand. http://www.thisiscleveland.com/articles/view/destination-cleveland-launches-new-destination-brand/730

Copenhagen, Denmark, VisitDenmark.
Branding Denmark to holiday tourists. http://www.branddenmark.com/ln-int/denmark/denmarks-strengths-and-unique-position

Doha, Qatar, Qatar Tourism Authority.
Qatar’s destination brand. https://www.visitqatar.qa/corporate/promotion/qatar-destination-brand.html

Geneva, Switzerland, World Economic Forum.
Incredible India 2.0. India’s $20 Billion Tourism Opportunity. http://www3.weforum.org/docs/White_Paper_Incredible_India_2_0_final_.pdf

Glasgow, Scotland, UK, Glasgow Life.
Creating the City’s New Brand. http://www.glasgowtourismandvisitorplan.com/media-centre

Guam, Guam Visitor Bureau.
The Guam Brand. About our brand. https://www.guamvisitorsbureau.com/destination/branding
Helena, Montana, USA, Montana Office of Tourism & Business Development.
The Montana Brand. http://marketmt.com/Resources/TheMontanaBrand
Montana Destination Brand Research Study. Report of Findings. http://marketmt.com/Programs/Marketing/Research

Kendal, England, UK, Cumbria Tourism.
Destination Brand Guidelines. https://www.cumbriatourism.org/marketing-opportunities/branding

Kimberley, South Africa, Northern Cape Tourism Authority.
Our Brand Pillars. http://experiencenortherncape.com/corporate/pages/our-brand-pillars

Kuala Lumpur, Malaysia, Kuala Lumpur Tourism Bureau.
Kuala Lumpur Brand Identity Guidelines. http://www.visitkl.gov.my/visitklv2/index.php?r=column/cone&id=186

Las Vegas, Nevada, USA, Las Vegas Convention and Visitor Authority.
Advertising. http://www.lvcva.com/what-we-do/advertising

London, England, UK, City Nation Place.
Why place and destination brand strategies fail. http://www.citynationplace.com/why-place-and-destination-brand-strategies-fail

London, England, UK, Philippine Department of Tourism.
Introducing the Philippines. https://itsmorefuninthephilippines.co.uk

Madrid, Spain, Tourism Spain.
Marketing: Marca Turistica España. http://www.tourspain.es/es-es/marketing/Paginas/default.aspx

Nuuk, Greenland, Visit Greenland.
The Brand of Greenland. http://corporate.greenland.com/en/tools/the-brand-of-greenland
Tourists in Greenland. http://corporate.greenland.com/en/tools/segmentation-and-mapping

Oslo, Norway, Visit Norway.
Brand Platform for Norway as a Tourist Destination. http://visitnorway.org/wp-content/uploads/2013/03/Brand_Platform_Norway_tourist_destination.pdf

Ottawa, Ontario, Canada, Ottawa Tourism.
Ottawa Tourism Brand Guidelines. https://www.ottawatourism.ca/wp-content/uploads/2015/10/OTTAWA-TOURISM-BRAND-GUIDELINES.pdf

Putrajaya, Malaysia, Tourism Malaysia.
Malaysia Truly Asia. https://www.tourism.gov.my/campaigns/view/malaysia-truly-asia

Quezon City, Philippines, ABS-CBN Corporation.
Galarpe, K. ‘Pilipinas Kay Ganda’ Logo Lifted from Poland Logo?
http://news.abs-cbn.com/lifestyle/11/18/10/pilipinas-kay-ganda-logo-lifted-poland-logo

Raleigh, North Carolina, USA, Greater Raleigh Convention and Visitors Bureau.
Raleigh N.C. Destination Brand Strategy Manual. https://www.visitraleigh.com/partners/brand-kit

Reykjavik, Iceland, Promote Iceland.
Inspired by Iceland. https://www.inspiredbyiceland.com

Richmond, Virginia, USA, Virginia Tourism Corporation.
Virginia is for Lovers. https://www.virginia.org/virginiaisforlovers
San José, Costa Rica, The Tico Times.
Arias, L. Costa Rica’s country brand is the fastest growing in the Americas. http://www.ticotimes.net/2017/07/07/country-brand-costa-rica

Seychelles, Vanilla Islands.
Les Îles Vanille Ocean Indien. http://vanilla-islands.org/?lang=en

Shanghai, China, Morrison, A.M.
A slogan is not the DNA of a destination. https://www.researchgate.net/publication/261995674_A_slogan_is_not_the_DNA_of_a_destination

Singapore, Singapore Tourism Board.
About Passion Made Possible. http://www.visitsingapore.com/about-passion-made-possible
New brand launch. https://www.stb.gov.sg/Pages/New-brand-launch.aspx

Sydney, New South Wales, Australia, Tourism Australia.
Corporate Plan 2017 to 2021. http://www.tourism.australia.com/content/dam/assets/document/1/6/x/6/a/2002546.pdf

The Hague, Netherlands, NBTC Brand Holland.
A strong Holland brand. https://www.nbtc.nl/en/homepage/holland-marketing/a-strong-holland-brand.htm

Toronto, Ontario, Canada, Arcade Brand Strategies.
A Destination Brand is Not a Logo (and Not Just for the Reasons You May Think). http://brandarcade.com/?p=476

Toronto, Ontario, Canada, Strategy.
Singh, H. 2017. Travel Alberta takes a breath of fresh content. http://strategyonline.ca/2017/10/04/travel-alberta-takes-a-breath-of-fresh-content

Vancouver, British Columbia, Canada, Destination British Columbia.
Our Brand. https://www.destinationbc.ca/Resources/british-columbia-tourism-brand.aspx

Vancouver, British Columbia, Canada, Tourism Vancouver.
Be Vancouver. A brand toolkit for members and partners of Tourism Vancouver. https://www.tourismvancouver.com/about/be-vancouver

Vienna, Austria, Vienna Tourism.
New brand identity for Vienna as a tourist destination: Now. Forever. https://b2b.wien.info/en/press-media-services/new-brand#Brand-Manual

Wellington, New Zealand, Stuff.
Cropp, A. Environment election 2017: Is 100% Pure New Zealand a big lie? https://www.stuff.co.nz/business/96242308/environment-election-2017-is-100-pure-new-zealand-a-big-lie

Wellington, New Zealand, Tourism New Zealand.
Celebrating 10 years of 100% Pure New Zealand. http://www.tourismnewzealand.com/media/1544/pure-as-celebrating-10-years-of-100-pure-new-zealand.pdf
What we do. 100% Pure New Zealand. http://www.tourismnewzealand.com/about/what-we-do/campaign-and-activity

Windsor, Nova Scotia, Canada, Tourism Nova Scotia.
Experience Nova Scotia. A Toolkit. https://www.tourismns.ca/development/experience-development/experience-toolkit

Several links are highlighted in Chapter 11 and others are in the References. These are arranged in alphabetical order by geographic location.

Bangkok, Thailand, Tourism Authority of Thailand.
TAT viral sensation video ‘I Hate Thailand’ wins Social Media Award at AdFest 2015. https://www.tatnews.org/tat-viral-sensation-video-i-hate-thailand-wins-social-media-award-at-adfest-2015

Beijing, China, Xinhua.
China-EU Tourism Year opens with official ceremony in Venice. http://www.xinhuanet.com/english/2018-01/20/c_136909411.htm

Bismarck, North Dakota, USA, North Dakota Tourism Division.
North Dakota Tourism Study Shows Strong Return on Investment. March http://www.ndtourism.com/content/north-dakota-tourism-study-shows-strong-return-investment
Strategic Marketing and Research Insights. Legendary North Dakota. 2016 Advertising Effectiveness & ROI. http://www.ndtourism.com/information/north-dakota-tourism-facts-and-reports#returnoninvestment

Chicago, Illinois, USA, Cision.
Cision ® Analytics. https://www.cision.com/us/products/analytics

Dublin, Ireland, Fáilte Ireland.
The Gathering Ireland. https://www.discoverireland.ie/The-Gathering-Ireland

Dublin, Ireland, Trade.Ireland.com.
Welcome to Ireland Specialists. https://trade.ireland.com/en-ie/training/ireland-specialist

Edinburgh, Scotland, UK, VisitScotland.
Homecoming Scotland 2014. http://www.visitscotland.org/what_we_do/deliveringforscotland/homecoming_scotland_2014.aspx
Scotland’s Themed Years. https://www.visitscotland.com/about/themed-years
VisitScotland Advert 2016. Scotland. A Spirit of its Own – Spirit Lights. https://www.youtube.com/watch?v=otEcULXOpGc

Florham Park, New Jersey, USA, BurrellesLuce.
Media Reporting – Overview. https://www.burrellesluce.com/Media_Reporting
Glasgow, Scotland, UK, The Drum.
Goodfellow, J. 2017. Channel 4 and VisitScotland invite viewers to direct a Scottish road trip. http://www.thedrum.com/news/2017/08/22/channel-4-and-visitscotland-invite-viewers-direct-scottish-road-trip

Houston, Texas, USA, Visit Houston.
Sales Staff. https://www.visithoustontexas.com/about-us/destination-sales

Incline Village, Nevada, USA, Milena Regos.
Alward, S. 2014. Superb Tourism Social Media? Tourism Australia Wins. http://www.milenaregos.com/tourism-social-media-australia-winning

Jaipur, Rajasthan, India, Rajasthan Tourism.
Filmsthan. Rajasthan on the Silver Screen. http://tourism.rajasthan.gov.in/film-tourism

London, England, UK, The Guardian.
Brown, M. How Downton Abbey helped to rescue Highclere Castle from ruin. https://www.theguardian.com/tv-and-radio/2015/sep/19/downton-abbey-highclere-castle-tourist-cash-funds-repairs

London, England, UK, VisitBritain.
Marketing Highlights 2011–14. https://www.visitbritain.org/our-great-story-so-far

Mountain View, California, USA, Google.
Google AdWords. Choose how you want to reach your customers. https://adwords.google.com/home/how-it-works

New York City, New York, USA, China National Tourist Office (CNTO), New York.
2017 is the Year of Silk Road Tourism. http://www.cnto.org/2017-year-silk-road-tourism

New York City, New York, USA, Travel + Leisure.
T + L Media Kit. http://www.travelandleisure.com/microsites/tlmediakit/print.html

Noida, Uttar Pradesh, India, Exchange4media.
Switzerland Tourism Launches Its ‘InLoveWithSwitzerland’ Campaign Featuring Ranveer Singh. http://www.exchange4media.com/Advertising/Switzerland-Tourism-launches-its-InLoveWithSwitzerland-Campaign-featuring-Ranveer-Singh_68038.html

Oklahoma City, Oklahoma, USA, Red Dirt Report.
Brandes, H. Tourism numbers rise in Turkey; global perception appears to improve. http://www.reddirtreport.com/around-world/tourism-numbers-rise-turkey-global-perception-appears-improve

Phoenix, Arizona, USA, Arizona Office of Tourism.
How to Build an Itinerary and Conduct a FAM Tour. https://tourism.az.gov/how-build-itinerary-and-conduct-fam-tour

Reykjavik, Iceland, Promote Iceland.
Explore the a–ö of Iceland. https://www.inspiredbyiceland.com/a-o

Shanghai, China, Morrison, A.M.
Taking too much credit – a cardinal sin of destination marketing? https://www.linkedin.com/pulse/taking-too-much-credit-cardinal-sin-destination-morrison-ph-d-

Singapore, Millionmetrics.
The Power of Social Influencers in Destination Marketing. https://www.millionmetrics.com/influencers-destination-marketing

Singapore, Singapore Tourism Board.
Tourism Innovation Challenge. https://www.stb.gov.sg/trade-events/Pages/Tourism-Innovation-Challenges.aspx

Springfield, Missouri, USA, Springfield Missouri Convention & Visitors Bureau.
CVB Launches New Crowdsourced Blog. https://www.springfieldmo.org/releases/VCmNSTEAADMAWFXL

Sydney, New South Wales, Australia, Business Events Sydney.
How Bidding Works. https://www.businesseventssydney.com.au/conferences/bid-with-sydney/how-bidding-works

Sydney, New South Wales, Australia, Tourism Australia.
Annual Report 2016/2017. http://www.tourism.australia.com/en/about/our-organisation/our-performance-and-reporting.html
Welcome to the Aussie Specialist Program. https://www.aussiespecialist.com/splash.html

Toronto, Ontario, Canada, Longwoods International.
Michigan 2016 Tourism Advertising Evaluation and Image Study. http://www.michiganbusiness.org/tourism-reports
Siegel, B. What Happens When You Stop Marketing? The Rise and Fall of Colorado Tourism. Toronto: Longwoods International. http://longwoods-intl.com/the-rise-and-fall-of-colorado-tourism

Washington, DC, USA, Destination DC.
Meet the Destination DC Team. https://washington.org/DC-information/meet-destination-dc-team

Washington, DC, USA, Destinations International.
Organization and Financial Profile. https://destinationsinternational.org/organization-and-financial-profile-study
Standard DMO Performance Reporting: A Handbook for DMOs. https://destinationsinternational.org/tutorials/standard-performance-reporting-handbook

Wellington, New Zealand, Tourism New Zealand.
What we do. http://www.tourismnewzealand.com/about/what-we-do/campaign-and-activity

Several links are highlighted in Chapter 12 and others are in the References. These are arranged in alphabetical order by geographic location.

Aliso Viejo, California, USA, NetApplications.com.
Search Engine Market Share. https://www.netmarketshare.com/search-engine-market-share.aspx

Atlanta, Georgia, USA, Travel South/Brand USA.
Travel South USA. https://travelsouth.visittheusa.com

Bangkok, Thailand, PATA (Pacific Asia Travel Association).
PATA Gold Awards. https://www.pata.org/pata-gold-awards

Beijing, China, Baidu.
About Baidu. http://ir.baidu.com/phoenix.zhtml?c=188488&p=irol-homeprofile

Beijing, China, Renren.
Renren Inc. http://www.renren-inc.com/en

Beijing, China, Technode.
WeChat’s older sibling QQ plans to stay forever young. http://technode.com/2017/08/07/wechats-older-sibling-qq-plans-to-stay-forever-young
Weibo helped online influencers earn RMB 20 billion this year. http://technode.com/2017/12/06/weibo-20-billion-big-v

Bellevue, Washington, USA, Expedia.
Eyring, E. Influencers, UGC and the Growing Importance of Video: Building Your 2018 Marketing Strategy with Takeaways from eTourism Summit. Expedia.
https://blog.advertising.expedia.com/influencers_ugc_video_building_your_2018_digital_marketing_strategy

Bishops Stortford, England, UK, Tnooz.
To thrive, DMOs need Synchronized Content Management. August 2. https://www.tnooz.com/article/destination-marketing-synchronized-content-management/

Bogotá, Colombia, Miniwatts Marketing Group.
Facebook Users in the World. http://www.internetworldstats.com/facebook.htm
Internet Usage Statistics. http://www.internetworldstats.com/stats.htm

Cape Town, South Africa, Cape Town Tourism.
Cape Town in Your Pocket with the New Cape Town Tourism App. http://www.capetown.travel/trade-media/tm-news/media-news/cape-town-in-your-pocket-with-new-cape-town-tourism-app
Tourism Radio. http://www.capetown.travel/products/tourism-radio

Cary, North Carolina, USA, SAS Institute Inc.
Big Data. What it is and why it matters? https://www.sas.com/en_us/insights/big-data/what-is-big-data.html

Charlottetown, PEI, Canada, ACAT.
Atlantic Canada Agreement on Tourism. http://www.actp-ptca.ca

Copenhagen, Denmark, Visit Denmark.
Welcome to Denmark. https://www.visitdenmark.com/denmark/tourist-frontpage

Geneva, Switzerland, International Telecommunication Union.
ICT Facts and Figures 2017. https://www.itu.int/en/ITU-D/Statistics/Documents/facts/ICTFactsFigures2017.pdf

Hamburg, Germany, Hamburg Tourismus GmbH.
Your Digital Hamburg Guide. http://www.hamburg-travel.com/info/mobile-offers/hamburg-app-7

Hamburg, Germany, Statista.
Number of available applications in the Google Play Store from December 2009 to December 2017. https://www.statista.com/statistics/266210/number-of-available-applications-in-the-google-play-store
Number of available apps in the iTunes App Store from 2008 to 2017. https://www.statista.com/statistics/268251/number-of-apps-in-the-itunes-app-store-since-2008

Hartford, Connecticut, USA, Web Marketing Association.
WebAwards 2017. http://www.webaward.org

Hong Kong SAR, China, Hong Kong Tourism Board.
Travel Kit. http://www.discoverhongkong.com/uk/plan-your-trip/travel-kit/index.jsp

Interlaken, Switzerland, TrekkSoft.
Fuggle, L. How DMOs should be using experience-driven marketing. https://www.trekksoft.com/en/blog/six-strategies-for-dmos-experience-driven-marketing

Kendal, England, UK, Cumbria Tourism.
GoLakes. Official website of The Lake District, Cumbria. https://www.golakes.co.uk

Kingston, Jamaica, Jamaica Tourist Board.
Weddings and Honeymoons. http://www.visitjamaica.com/weddings-and-honeymoons

Lisbon, Portugal, Visit Portugal.
Visit Portugal. https://www.visitportugal.com/en

London, England, UK, Austria National Tourist Office.
The Official Travel Guide. https://www.austria.info/uk

London, England, UK, GlobalWebIndex.
Digital vs. Traditional Media Consumption. https://insight.globalwebindex.net/traditional-vs-digital-media-consumption

London, England, UK, MSPoweruser.
Skype has more than 300 million monthly active users, will get bots. https://mspoweruser.com/skype-300-million-monthly-active-users

London, England, UK, Rough Guides.
Escape the everyday with Rough Guides. https://www.roughguides.com

London, England, UK, Search Engine Watch.
Email and the age of first-person marketing. https://searchenginewatch.com/white-papers/email-and-the-age-of-first-person-marketing

London, England, UK, Text Local.
The State of SMS. https://www.textlocal.com/blog/2017/05/26/6-sms-marketing-ideas-for-travel-and-tourism-businesses

London, England, UK, VisitBritain.
I travel for. https://www.visitbritain.com/gb/en

London, England, UK, World Travel Awards.
Travel Technology Winners 2017. https://www.worldtravelawards.com/winners/2017/technology

Los Angeles, California, USA, AdColony.
The AdColony Consumer Road Trip Survey – Summer 2017. https://www.adcolony.com/reports/2017/08/30/consumer-road-trip-survey-summer-2017

Los Angeles, California, USA, Reality Technologies.
Augmented Reality. http://www.realitytechnologies.com/augmented-reality

McLean, Virginia, USA, HSMAI Adrian Awards.
2017 HSMAI Adrian Awards. http://www.adrianawards.com

Melbourne, Victoria, Australia, Destination Melbourne.
Destination Melbourne Podcast. https://destination.melbourne/news/podcast

Melbourne, Victoria, Australia, Lonely Planet.
Thorn Tree forum. https://www.lonelyplanet.com/thorntree/welcome

Menlo Park, California, USA, Facebook.
Company Info: Stats. https://newsroom.fb.com/company-info

Menlo Park, California, USA, Instagram.
Our story. https://instagram-press.com/our-story

Monterey, California, USA, Monterey County Convention & Visitors Bureau.
Blog Monterey. https://www.seemonterey.com/blog

Mountain View, California, USA, Google.
Google AdWords. Pricing. https://adwords.google.com/home/pricing
Google Analytics. https://analytics.google.com/analytics/web
Google Trips. https://get.google.com/trips

Mountain View, California, USA, WhatsApp.
About WhatsApp. https://www.whatsapp.com/about/

Needham, Massachusetts, USA, TripAdvisor.
Media Center. https://tripadvisor.mediaroom.com

New Delhi, India, Ministry of Tourism/Incredible India.
Find what you seek – Incredible India. https://www.youtube.com/watch?v=g_1gjkii_fg

New Orleans, Louisiana, USA, New Orleans Tourism Marketing Corporation.
Welcome to New Orleans. https://followyournola.com

New York City, New York, USA, ClickZ.
E-mail and the Age of First-Person Marketing. https://www.clickz.com/resources/email-age-first-person-marketing
New York City, New York, USA, Fathom Unlimited.
Introducing the Fathom Travel Awards! The Best Travel Blogs and Websites 2018. http://www.fathomaway.com/best-travel-blogs-and-websites

New York City, New York, USA, Forbes.
Top Influencers – Travel. https://www.forbes.com/top-influencers/2017/travel
Whitmore, G. How Google Travel Is Changing the Game with Google Flights, Google Trips, and More. https://www.forbes.com/sites/geoffwhitmore/2018/02/20/how-google-travel-is-changing-the-game-with-google-flights-google-trips-more

New York City, New York, USA, Frommers.
Forums. https://www.frommers.com/forums

New York City, New York, USA, Interactive Media Awards.
Winners Gallery // 2017. https://interactivemediaawards.com/winners/winners.asp?year=2017

New York City, New York, USA, NYC & Company.
The Big App-le. Best NYC smartphone apps. https://www.nycgo.com/articles/best-nyc-smartphone-apps
NYC: The Official Guide. https://www.nycgo.com

New York City, New York, USA, PC Magazine.
Colon, A. The Best eReaders of 2018. https://www.pcmag.com/roundup/294182/the-best-ebook-readers

New York City, New York, USA, Skift.
Peltier, D. 2017. 25 Best Tourism Board Websites in the World 2017. https://skift.com/2017/08/08/25-best-tourism-board-websites-in-the-world-in-2017

New York City, New York, USA, The Expeditioner.
The Top 50 Travel Blogs (4th Quarter: 2017). http://www.theexpeditioner.com/the-top-50-travel-blogs

New York City, New York, USA, Tourism Switzerland.
Grüezi. Bonjour. Buongiorno. Allegra. https://www.myswitzerland.com/en-us/home.html

New York City, New York, USA, Tumblr.
About. https://www.tumblr.com/about

New York City, New York, USA, Vimeo.
Press & Media. https://press.vimeo.com

New York City, New York, USA, Webby Awards.
The Webby Awards Gallery + Archive. https://www.webbyawards.com/winners/2017

Oslo, Norway, Travellerspoint.
Community. https://www.travellerspoint.com

Osney Mead, Oxford, England, UK, Adestra.
Consumer Digital Usage & Behavior Study. https://www.adestra.com/resources/2017-consumer-digital-usage-behavior-study

Palo Alto, California, USA, TechCrunch.
LINE’s Q2: Fewer active users but profits leap off rising ad revenues. https://techcrunch.com/2017/07/26/lines-q2-fewer-active-users-but-profits-leap-off-rising-ad-revenues/?ncid=mobilenavtrend

Paris, France, Dailymotion.
Dailymotion Chairman & CEO Shares New Strategic Focus at the Cannes Lions Festival of Creativity. https://press.dailymotion.com/2017/06/20/dailymotion-reinvents-itself-and-presents-its-new-premium-offer-to-advertisers

Paris, France, Paris Convention and Visitors Bureau.
Paris. Official website of the Convention and Visitors Bureau. https://en.convention.parisinfo.com

Portsmouth, New Hampshire, USA, Raka.
What is Google Plus in 2017, and Who’s Using It? https://www.rakacreative.com/blog/social-media/what-is-google-plus-2017

Reykjavik, Iceland, Promote Iceland.
Inspired by Iceland. https://www.inspiredbyiceland.com

Saint Petersburg, Russia, VK.
About. https://vk.com/about

San Bruno, California, USA, YouTube.
YouTube for Press. https://www.youtube.com/yt/about/press

San Francisco, California, USA, Alexa Internet, Inc.
Find Website Traffic, Statistics, and Analytics. https://www.alexa.com/siteinfo

San Francisco, California, USA, Chute.
The 2016 State of User-Generated Content. http://www.getchute.com/resources
The 2017 State of Travel on Instagram. http://www.getchute.com/resources

San Francisco, California, USA, Destination Analysts.
The Impacts of DMO Websites. http://www.destinationanalysts.com/videoseries/impact-dmo-websites

San Francisco, California, USA, Flickr.
Jobs. https://www.flickr.com/jobs

San Francisco, California, USA, Pinterest.
175 million people discovering new possibilities on Pinterest. https://business.pinterest.com/en/blog/175-million-people-discovering-new-possibilities-on-pinterest

Seattle, Washington, USA, Groundspeak, Inc.
Geocaching. https://www.geocaching.com/play

Seoul, Korea, Seoul Tourism Organization.
i Tour Seoul Mobile App Guide. http://english.visitseoul.net/website-Info-article/i-Tour-Seoul-Mobile-App-Guide_/17767

Shenzhen, China, Tencent.
Tencent Announces Third Quarter Results. https://www.tencent.com/en-us/articles/15000651510741924.pdf

Singapore, Best Cities Global Alliance.
Home. http://www.bestcities.net

Singapore, Millionmetrics.
The Power of Social Influencers in Destination Marketing. https://www.millionmetrics.com/influencers-destination-marketing

Stamford, Connecticut, USA, Gartner, Inc.
Gartner says worldwide device shipments will increase 2.1 percent in 2018. https://www.gartner.com/newsroom/id/3849063

Stamford, Connecticut, USA, Omnicore.
Linkedin by the Numbers: Stats, Demographics & Fun Facts. https://www.omnicoreagency.com/linkedin-statistics
Twitter by the Numbers: Stats, Demographics & Fun Facts. https://www.omnicoreagency.com/twitter-statistics
YouTube by the Numbers: Stats, Demographics & Fun Facts. https://www.omnicoreagency.com/youtube-statistics

Sydney, New South Wales, Australia, Tourism Australia.
Welcome to Australia. https://www.australia.com/en

Tokyo, Japan, Japanese National Tourism Organization.
Japan’s 16 Most Mesmerising Destinations Introduced in New 360-degree Virtual Reality Video. https://www.seejapan.co.uk/press-releases/media/2018/01/16/japan-s-16-most-mesmerising-destinations-introduced-in-new-360-degree-virtual-reality-video-media

Toronto, Ontario, Canada, CrowdRiff.
Why travellers aren’t using DMO websites (and how to fix that). https://crowdriff.com/blog/why-travelers-arent-using-dmo-websites/#/gallery/popular

Vancouver, British Columbia, Canada, Destination BC.
Welcome to Winter. https://www.winterwithin.ca/home-ca

Venice, California, USA, Snap Inc.
Snap Inc. Q4 and Full Year 2017 Earnings. https://investor.snap.com/events-and-presentations/events

Washington, DC, USA, National Geographic.
MapMaker Interactive. https://mapmaker.nationalgeographic.org

Washington, DC, USA, Pew Research Center.
Mobile Fact Sheet. http://www.pewinternet.org/fact-sheet/mobile
Social Media Update 2016. http://www.pewinternet.org

Several links are highlighted in Chapter 13 and others are in the References. These are arranged in alphabetical order by geographic location.

Atlanta, Georgia, USA, CNN.
American Generation Fast Facts. http://edition.cnn.com/2013/11/06/us/baby-boomer-generation-fast-facts/index.html

Bangkok, Thailand, Pacific Asia Travel Association (PATA).
LGBT Travel. The Connected Visitor Economy. October. https://pata.org/store/publications/the-connected-visitor-economy-october-2016

Belize City, Belize, Belize Tourism Board.
A Curious Place. https://www.travelbelize.org

Bellevue, Washington, USA, Expedia.
Millennial traveller report. Why millennials will shape the next 20 years of travel. https://www.foresightfactory.co/wp-content/uploads/2016/11/Expedia-Millennial-Traveller-Report-Final.pdf

Berlin, Germany, SANDEMANs NEW Europe GmbH.
Free tours in 18 cities. http://www.neweuropetours.eu

Bogotá, Colombia, Miniwatts Marketing Group.
Internet World Stats. Usage and Population Statistics. http://internetworldstats.com/stats.htm

Brisbane, Queensland, Australia, Flight Centre.
Artificial intelligence: How robots are infiltrating the world of travel. https://www.flightcentre.com.au/travel-news/destinations/artificial-intelligence-how-robots-are-infiltrating-the-world-of-travel

Brussels, Belgium, European Parliament Think Tank.
Tourism and the sharing economy. Briefing, January. http://www.europarl.europa.eu/thinktank/en/document.html?reference=EPRS_BRI(2017)595897

Brussels, Belgium, Eurostat.
Population structure and ageing. http://ec.europa.eu/eurostat/statistics-explained/index.php/Population_structure_and_ageing

Buenos Aires, Argentina, Buenos Aires Cuidad.
A passion for tango. https://turismo.buenosaires.gob.ar/en/article/passion-tango

Cape Town, South Africa, Tourism Tattler.
20 Niche Tourism Groups. http://www.tourismtattler.com/articles/niche-tourism/20-special-interest-tourism-groups/12645

Cardiff, Wales, UK, Visit Wales.
Short breaks & trips in Wales. http://www.visitwales.com/holidays-breaks/short-breaks

Columbus, Ohio, USA, Ologie.
This is Gen Z. http://studentunion.ologie.com

Dublin, Ireland, Tourism Ireland.
Marketing. https://www.tourismireland.com/Marketing

Edinburgh, Scotland, UK, VisitScotland.
Millennial Travellers. Insight Department. Food for Thought.
http://www.visitscotland.org/pdf/InsightFoodForThoughtPaperMillennialTravellers(2).pdf

Fort Lauderdale, Florida, USA, International Gay & Lesbian Travel Association.
About IGLTA. https://www.iglta.org/about-iglta

Interlaken, Switzerland, TrekkSoft.
Making Experiences the Cornerstone of Destination Marketing. https://www.trekksoft.com/en/library/research-report-remaining-relevant-as-a-dmo
Travel Trends Report 2018. https://www.trekksoft.com/en/blog/65-travel-tourism-statistics-trends-for-2018

Lexington, Kentucky, USA, International Spa Association.
Media Resources. https://experienceispa.com/ispamedia/resources

London, England, UK, Catering UK Ltd.
Top 10 Reasons to Visit a Spa. https://thaisquarespa.com/blog/top-10-reasons-to-visit-a-spa

London, England, UK, Savills World Research.
The Changing Hotel, Tourist and Destination. Megatrends Travel. Issue 5. http://pdf.euro.savills.co.uk/european/european-commercial-markets/megatrends-travel-issue-5-2017.pdf

London, England, UK, VisitBritain/VisitEngland.
England visitor activities. Value of activities. https://www.visitbritain.org/england-visitor-activities

London, England, UK, VisitEngland.
Future of Staycation – 2014 and Beyond. https://www.visitbritain.org/sites/default/files/vb-corporate/Documents-Library/documents/England-documents/2013_summary.pdf

Madrid, Spain, UNWTO.
Second Global Report on LGBT Tourism. http://media.unwto.org/press-release/2017-05-06/unwto-releases-2nd-global-report-lgbt-tourism
UNWTO Tourism Barometer, Volume 15, June 2017. http://cf.cdn.unwto.org/sites/all/files/pdf/unwto_barom17_03_june_excerpt_1.pdf

Moscow, Russia, Russia Beyond.
Simha, R.K. Sorry to disappoint you but BRICS are not going bust. https://www.rbth.com/blogs/stranger_than_fiction/2015/11/23/sorry-to-disappoint-you-but-brics-are-not-going-bust_543281

Mountain View, California, USA, ThinkwithGoogle.com.
Booking.com Makes Last Minute Travel Easier on Mobile. https://www.thinkwithgoogle.com/marketing-resources/booking-com-last-minute-travel-mobile

Naples, Italy, Visit Naples.
The art of pizza makers becomes a UNESCO World Heritage. http://www.visitnaples.eu/en/diario-di-viaggio/tales-of-naples/the-art-of-pizza-makers-becomes-unesco-world-heritage

New York City, New York, USA, Catalyst Inc.
Generations: Demographic Trends in Population and Workforce. http://www.catalyst.org/knowledge/generations-demographic-trends-population-and-workforce

New York City, New York, USA, Peak/Skift.
The Rise of Experiential Travel. https://skift.com/wp-content/uploads/2014/06/skift-peak-experiential-traveler-report1.pdf

New York City, New York, USA, The Nielsen Company.
Young and Ready to Travel (and Shop). A look at Millennial Travelers. http://www.nielsen.com/eu/en/insights/reports/2017/young-and-ready-to-travel-and-shop.html
New York City, New York, USA, UN Department of Economic and Social Affairs.
World Population Ageing 2015 Report. http://www.un.org/en/development/desa/population/publications/pdf/ageing/WPA2015_Report.pdf

North Sydney, New South Wales, Australia, New South Wales (NSW) Business Chamber.
The Sharing Economy: Issues, Impacts, and Regulatory Responses in the Context of the NSW Visitor Economy. https://www.nswbusinesschamber.com.au/Media-Centre/Latest-News/November-2015/The-Sharing-Economy

Salem, Oregon, USA, Travel Oregon.
Oregon scenic bikeways. http://industry.traveloregon.com/industry-resources/product-development/oregon-scenic-bikeways

San Francisco, California, USA, Airbnb.
Airbnb and the Rise of Millennial Travel. https://www.airbnbcitizen.com/wp-content/uploads/2016/08/MillennialReport.pdf

San Francisco, California, USA, CMI Community Marketing & Insights.
22nd Annual LGBTQ Tourism & Hospitality Survey. U.S. Overview Report November 2017. https://communitymarketinginc.com/lgbt-research-practice/lgbt-research-downloads

San Francisco, California, USA, San Francisco Travel.
LGBTQ. http://www.sftravel.com/lgbtq

San José, California, USA, InfoHub, Inc.
Info Hub. http://www.infohub.com

Suitland, Maryland, USA, US Census Bureau.
The nation’s older population is still growing, Census Bureau reports. https://census.gov/newsroom/press-releases/2017/cb17-100.html

Sydney, New South Wales, Australia, Nomads World.
Flashpacker or backpacker? What type of traveler are you? https://nomadsworld.com/what-type-of-traveler-are-you

Sydney, New South Wales, Australia, Tourism Australia.
Consumer Research. http://www.tourism.australia.com/en/markets-and-research/consumer-research.html
Experience Australia in 360°. http://www.australia.com/en/things-to-do/aquatic/cardboard-app.html
General Youth Travellers 15–29 Yrs. Infographic. http://www.tourism.australia.com/content/dam/assets/document/1/6/y/l/z/2004407.pdf
Youth. http://www.tourism.australia.com/en/markets-and-research/industry-sectors/youth.html

Thiruvananthapuram, Kerala, India, Department of Tourism, Government of Kerala. Backwater. https://www.keralatourism.org/destination/backwater

Toronto, Ontario, Canada, ElderTreks.
Small Group Exotic Adventures for Travelers 50 Plus. http://www.eldertreks.com

Vancouver, British Columbia, Canada, Destination Canada.
EQ Profiles. https://www.destinationcanada.com/en/tools
Explorer Quotient. https://www.destinationcanada.com/en/tools
Signature Experiences. https://www.destinationcanada.com/en/programs

Vienna, Austria, Vienna Tourism.
Gay & Lesbian Guide. https://www.wien.info/en/vienna-for/gay-lesbian

Washington, DC, USA, Pew Research Center.
Millennials overtake Baby Boomers as America’s largest generation. http://www.pewresearch.org/fact-tank/2016/04/25/millennials-overtake-baby-boomers

Washington, DC, USA, U.S. Travel Association.
Changing Demographics: Authentic Experiences and the Sharing Economy. https://www.ustravel.org/research/changing-demographics-current-trends-drive-american-travel-2015

Wellington, New Zealand, Tourism New Zealand.
Special Interest and Sector Research. http://www.tourismnewzealand.com/markets-stats/research/special-interest-and-sector-research

Several links are highlighted in Chapter 14 and others are in the References. These are arranged in alphabetical order by geographic location.

Atlanta, Georgia, USA, CNN’s TASK Group.
Mendiratta, A. Domestic Tourism: Home-Grown Growth. http://www.cnnmediainfo.com/resources/task/compass/27.pdf

Beijing, China, Dragon Trails.
What you need to know about Chinese family travel. http://dragontrail.com/what-you-need-to-know-about-chinese-family-travel

Beijing, China, Ministry of Culture and Tourism (China National Tourism Administration).
China Tourism: 2016 Statistics and 2017 Economic Predictions. http://en.cnta.gov.cn/Statistics/TourismStatistics/201710/t20171013_842558.shtml

Belfast, Northern Ireland, UK, Tourism Northern Ireland.
A Strategic Review of Golf Tourism in Northern Ireland: 2015-2020. https://tourismni.com/Grow-Your-Business/golf

Birmingham, Alabama, USA, Robert Trent Jones Golf Trail.
Explore the Trail. http://rtjgolf.com/trail

Brisbane, Queensland, Australia, Tourism & Events Queensland.
Queensland Research. https://teq.queensland.com/research-and-insights/domestic-research/queensland-research

Brussels, Belgium, Eurostat.
Trips, nights spent and expenditure of EU residents – Domestic, outbound and top five outbound destinations, EU-28, 2015. http://ec.europa.eu/eurostat/statistics-explained/index.php/Tourism_statistics_-_top_destinations
Tourism statistics – top destinations. http://ec.europa.eu/eurostat/statistics-explained/index.php/Tourism_statistics_-_top_destinations

Budapest, Hungary, KPMG Golf Advisory Practice.
Golf Participation Report for Europe 2017. http://golfbenchmark.com/article/golf_participation_report_for_europe_2017

Canberra, ACT, Australia, Tourism Research Australia.
Latest domestic tourism statistics. https://www.tra.gov.au/research/domestic-tourism-by-australians/domestic-tourism-statistics/latest-domestic-tourism-statistics

Cape Town, South Africa, traveller24.
Alarming 10+m drop in domestic tourism over three years: Why and where to from here? http://www.traveller24.com/Explore/BusinessTravel/alarming-10m-drop-in-domestic-tourism-over-three-years-why-and-where-to-from-here-20170329

Dublin, Ireland, Fáilte Ireland.
Domestic Tourism 2015 Report Published. http://www.failteireland.ie/Utility/News-Library/Domestic-Tourism-2015-Report-Published.aspx

Etobicoke, Ontario, Canada, Ontario Blue Cross.
Multi-Generational Travel: The new top travel trend. https://on.bluecross.ca/images/docs/white-papers/Multi-generational_travel-Ontario_Blue_Cross.pdf

Heathrow, Florida, USA, American Automobile Association (AAA).
Family Vacations Still a Popular Priority for Millions of Americans. http://newsroom.aaa.com/2017/02/family-vacations-still-popular-priority-millions-americans

Jakarta, Indonesia, Jakarta Globe.
Family Tourism in Batam. http://jakartaglobe.id/features/family-tourism-batam

Jupiter, Florida, USA, National Golf Foundation.
Frequently Asked Questions. http://www.ngf.org/pages/faq

Kansas City, Missouri, USA, Visit KC (Convention and Visitors Bureau of Kansas City). Annual Report 2016. Visit KC. https://www.visitkc.com/visitors/publications

Kolkata, India, Travel News Digest.
India’s domestic luxury travel market in strong growth. November 27. http://www.travelnewsdigest.in/?p=6302

Langley, Virginia, USA, Central Intelligence Agency.
The World Factbook. https://www.cia.gov/library/publications/the-world-factbook/rankorder/2119rank.html

London, England, UK, Museums Association.
Tourists Love Museums. http://www.museumsassociation.org/download?id=128002

London, England, UK, Visit Britain/TNS.
About GBTS and GBDVS. https://www.visitbritain.org/about-gbts-and-gbdvs
Great Britain Tourism Survey 2015. Methods & Performance Report. https://www.visitbritain.org/sites/default/files/vb-corporate/Documents-Library/documents/England-documents/gbts_2015_-_methods_performance_report_fv.pdf
The GB Tourist. Statistics 2015. https://www.visitbritain.org/sites/default/files/vb-corporate/Documents-Library/documents/England-documents/gb_tourist_report_2015.pdf
The Great Britain Day Visitor 2016 annual survey. https://www.visitbritain.org/gb-day-visits-survey-latest-results
Our GREAT story so far – domestic. https://www.visitbritain.org/our-great-story-so-far-domestic

London, England, UK, VisitEngland.
Great Britain Domestic Overnight Trips Summary - All Trip Purposes – 2016. https://www.visitbritain.org/sites/default/files/vb-corporate/Documents-Library/documents/England-documents/gb_all_trip_purposes_2016.pdf

London, England, UK, World Travel & Tourism Council
Country Economic Impact Analysis. https://www.wttc.org/economic-impact/country-analysis/country-reports
Medium. 2016. The Effect of Exchange Rate Trends on Travel & Tourism Performance. https://medium.com/@WTTC/the-effect-of-exchange-rate-trends-on-travel-tourism-performance-8a74b3fb1233

Los Angeles, California, USA, AECOM.
2016 AECOM and TEA Theme and Museum Index Report. http://www.aecom.com/theme-index

Madrid, Spain, Amadeus.
Shaping the Future of Luxury Travel. Future Traveller Tribes 2030. http://www.amadeus.com/documents/future-traveller-tribes-2030/luxury-travel/shaping-the-future-of-luxury-travel-report.pdf

Madrid, Spain, UNWTO.
Tourism for Development. Discussion paper on the occasion of the International Year of Sustainable Tourism for Development 2017. http://cf.cdn.unwto.org/sites/all/files/pdf/iy2017_discussion_paper_executive_summary_en.pdf

Melbourne, Victoria, Australia, Destination Melbourne.
Discover Your Own Backyard. https://destination.melbourne/marketing-opportunities/discover-your-own-backyard
Discover Your Own Backyard. Opportunities for Council Partners, 2017/2018. https://destination.melbourne/media-kits

New Delhi, India, Ministry of Tourism, Government of India.
India Tourism Statistics at a Glance 2017. http://tourism.gov.in/market-research-and-statistics

Newport, Wales, UK, Office for National Statistics.
Holidays in the 1990s and now. https://visual.ons.gov.uk/holidays-in-the-1990s-and-now

Ottawa, Ontario, Canada, Statistics Canada.
Travel survey of residents of Canada, domestic trips, expenditures and nights, in Canada, by traveller characteristics and trip duration. http://www5.statcan.gc.ca/cansim/a26?lang=eng&retrLang=eng&id=4260025&&pattern=&stByVal=1&p1=1&p2=31&tabMode=dataTable&csid

Palm Beach Gardens, Florida, USA, PGA/Sports Marketing Surveys Inc.
The Economic Impact of Golf on the Economy of Europe. http://www.pga.info/media/47830/13smsinceconomicimpacteuropefinal.pdf

Port Vila, Vanuatu, National Advisory Board on Climate Change & Disaster Risk Reduction/New Zealand Foreign Affairs and Trade.
Vanuatu Agritourism Plan of Action. http://www.nab.vu/document/vanuatu-agritourism-plan-action

Pretoria, Gauteng, Statistics South Africa.
Domestic tourism on the decline in South Africa. http://www.statssa.gov.za/?p=9652

Putrajaya, Malaysia, Malaysia Department of Statistics.
Domestic Tourism Survey 2016. https://www.dosm.gov.my

Richmond, Virginia, USA, Virginia Tourism Corporation.
Virginia Is for Lovers 2017 Marketing Plan. https://www.vatc.org/wp-content/uploads/2017/05/FY17MarketingPlan.pdf

Rome, Italy, Istat.
Agritourism farms in Italy. http://www.istat.it/en/archive/204246
Vancouver, British Columbia, Canada, Destination Canada.
Millennial Travel. https://www.destinationcanada.com/en/sectors/millennial-travel

St. Andrews, Scotland, UK, The R&A (Royal & Ancient).
Golf around the world 2017. https://www.randa.org/TheRandA/AboutTheRandA/DownloadsAndPublications

Salem, Oregon, Oregon Tourism Commission.
Checklist: Type of Agritourism Activities. http://industry.traveloregon.com/industry-resources/toolkits/welcome-oregon-agritourism-handbook/consider-agritourism

Sandton, Gauteng, South Africa, Ministry of Tourism.
Domestic Tourism Growth Strategy 2012-2020. https://www.tourism.gov.za/AboutNDT/Branches1/domestic/Documents/Domestic%20Tourism%20Growth%20Strategy%202012-%202020.pdf

Sydney, New South Wales, Australia, Tourism Australia.
No Leave No Life. http://www.tourism.australia.com/en/about/our-campaigns/past-campaigns/no-leave-no-life.html

The Hague, Netherlands, CBI Ministry of Foreign Affairs.
Golf Tourism from Europe. https://www.cbi.eu/market-information/tourism/golf-tourism

Washington, DC, USA, U.S. Travel Association.
Domestic Travel Fact Sheet. https://www.ustravel.org/research/travel-facts-and-figures
Project: Time Off. https://www.ustravel.org/programs/project-time

Wellington, New Zealand, DGIT (Domestic Growth Insight Tool, New Zealand).
Activating Domestic Tourism. http://dgit.nz

Wellington, New Zealand, Ministry of Business, Innovation and Employment.
Domestic Travel Survey. http://www.mbie.govt.nz/info-services/sectors-industries/tourism/tourism-research-data/domestic-travel-survey/about-the-DTS/dts-methodology#Survey_purpose

Wellington, New Zealand, Tourism Industry Association New Zealand.
Domestic tourism – the backbone of the industry. http://www.tourism2025.org.nz/tourism-2025-archive/domestic-tourism-the-backbone-of-the-industry

Wilton, Connecticut, USA, Tauck Tours.
Multigenerational Family Fun Tauck Style. http://www.tauck.com/family-travel/why-tauck-bridges/multi-generational-travel.aspx

Several links are highlighted in Chapter 15 and others are in the References. These are arranged in alphabetical order by geographic location.

Ankara, Turkey, Ministry of Culture and Tourism, Republic of Turkey.
Border Statistics. http://www.kultur.gov.tr/EN,153017/tourism-statistics.html

Arlington, Virginia, USA, Nature Conservancy.
Eco-trips and travel. What is ecotourism. https://www.nature.org/greenliving/what-is-ecotourism.xml

Canberra, ACT, Australia, Tourism Research Australia.
International Visitor Survey Methodology. https://www.tra.gov.au/research/international-visitors-to-australia/international-visitor-survey-methodology/international-visitor-survey-methodology

Cardiff, Wales, UK, Welsh Government.
The Food Tourism Action Plan for Wales 2015–2020. https://businesswales.gov.wales/foodanddrink/sites/fooddrink/files/Dilys%20Parker%20Eng.pdf

Chicago, Illinois, USA, Choose Chicago.
Promoting Chicago’s Cultural Assets: A Cultural Tourism Strategy for Chicago. https://www.choosechicago.com/about-us/cultural-tourism

Clermont, Québec, Canada, La Route des Saveurs de Charlevoix.
La Route des Saveurs de Charlevoix. http://www.routedesaveurs.com

Croydon, London, UK, Tourism Concern.
Orphanage Tourism. https://www.tourismconcern.org.uk

Dublin, Ireland, Fáilte Ireland.
Cultural Tourism. Making it work for you. A New Strategy for Cultural Tourism in Ireland. http://icrt.ie/media/53227/cultural_tourism_making_it_work_for_you_-_failte_ireland.pdf

Dublin, Ireland, Guinness Storehouse.
Guinness Storehouse. https://www.guinness-storehouse.com/en

Frankfurt, Germany, German National Tourist Board.
Facts, Figures, Information 2016. https://www.germany.travel/media/pdf/ueber_uns_2/DZT_ZahlenFlyer_April_2017_EN_RZ_WEB.pdf
Hobart, Tasmania, Australia, Tourism Tasmania.
Tourism Tasmania’s International Market Approach, June 2017. https://tourismtasmania.com.au/__data/assets/pdf_file/0004/49981/Tourism-Tasmanias-International-Market-Approach.pdf

Klaipeda, Lithuania, Laurencija Budrytė-Ausiejienė.
Dark heritage in Lithuania. Places, memories, interpretations and tensions. https://www.ttu.ee/public/k/Kuressaare-kolledz/Kolledz/Summer_school/Dark_Heritage_in_Lithuania_Laurencija_Budryte-Ausiejiene.pdf

Langley, Virginia, USA, Central Intelligence Agency.
The World Factbook. Brazil. https://www.cia.gov/library/publications/the-world-factbook/geos/br.html
The World Factbook. China. https://www.cia.gov/library/publications/the-world-factbook/geos/ch.html
The World Factbook. India. https://www.cia.gov/library/publications/the-world-factbook/geos/in.ht
The World Factbook. Russia. https://www.cia.gov/library/publications/the-world-factbook/geos/rs.html

Las Vegas, Nevada, University of Nevada, Las Vegas.
Nevada Gaming Revenues, 1984-2016. Center for Gaming Research. http://gaming.unlv.edu/reports/NV_1984_present.pdf

London, England, UK, FutureBrand.
Country Brand Index. https://www.futurebrand.com/country-brand-index

London, England, UK, Metropolis International Group/Global Blue.
Global Blue report highlights Chinese shopping motivations. https://www.frontiermagazine.co.uk/news/global-blue-report-highlights-chinese-shopping-motivations-20-04-2016/

London, England, UK, VisitBritain.
2016 Snapshot. https://www.visitbritain.org/2016-snapshot
Markets & Segments. Markets. Brazil. https://www.visitbritain.org/markets/brazil
Markets & Segments. Markets. India. https://www.visitbritain.org/markets/india
Markets & Segments. Markets. Russia. https://www.visitbritain.org/markets/russia

Madrid, Spain, National Statistics Institute.
Tourist Movement on Borders. National results. http://www.ine.es/dyngs/INEbase/en/categoria.htm?c=Estadistica_P&cid=1254735576863

Madrid, Spain, World Tourism Organization (UNWTO).
Global Report on Adventure Tourism. AM Reports: Volume nine. http://affiliatemembers.unwto.org/publication/global-report-adventure-tourism
Tourism Towards 2030. Global Overview. https://www.e-unwto.org/doi/book/10.18111/9789284414024
UNWTO Tourism Highlights 2017. http://mkt.unwto.org/publication/unwto-tourism-highlights
UNWTO Tourism International Conference on Tourism and Sports, Da Nang, Vietnam: Technical Note. http://asiapacific.unwto.org/event/unwto-international-conference-tourism-and-sports
UNWTO World Tourism Barometer, Volume 15, March 2017. http://mkt.unwto.org/barometer/march-2017-volume-15
UNWTO World Tourism Barometer, Volume 15, June 2017. http://cf.cdn.unwto.org/sites/all/files/pdf/unwto_barom17_03_june_excerpt_1.pdf

Newport, Wales, UK, Office for National Statistics.
International Passenger Survey (IPS). https://www.ons.gov.uk/surveys/informationforhouseholdsandindividuals/householdandindividualsurveys/internationalpassengersurveyips

New York City, New York, USA, Reuters.
Macau gambling revenue falls 3.3 pct. in 2016, 3rd year in a row. https://www.reuters.com/article/us-macau-gambling-revenues/macau-gambling-revenue-falls-3-3-pct-in-2016-3rd-year-in-a-row-idUSKBN14L0UN

New York City, New York, USA, World Monuments Fund.
Fundidora Park. https://www.wmf.org/project/fundidora-park

Ottawa, Ontario, Canada, Statistics Canada.
International Travel Survey. http://www.statcan.gc.ca/tables-tableaux/sum-som/l01/cst01/arts38a-eng.htm

Paris, France, UNESCO.
World Heritage List. http://whc.unesco.org/en/list

Putrajaya, Malaysia, Tourism Malaysia.
Malaysia Tourism Statistics in Brief. http://www.tourism.gov.my/statistics
Secretariat Shopping Malaysia (SSM). http://www.tourism.gov.my/niche/shopping

Rome, Italy, Banca D’Italia.
Survey on International Tourism 2016. https://www.bancaditalia.it/media/notizia/survey-on-international-tourism-2016/?com.dotmarketing.htmlpage.language=1

Seattle, Washington, USA, Adventure Travel Trade Association.
2016 Adventure Tourism Development Index. https://www.adventuretravel.biz/research/2016-adventure-tourism-development-index

Singapore, Singapore Business Review.
Chart of the day: Will Singapore gaming revenues recover this year? http://sbr.com.sg/leisure-entertainment/news/chart-day-will-singapore-gaming-revenues-recover-year

Singapore, Singapore Tourism Board.
The Great Singapore Sale. http://www.visitsingapore.com/festivals-events-singapore/annual-highlights/great-singapore-sale

Sydney, New South Wales, Australia, Tourism Australia.
International Visitor Arrivals. http://www.tourism.australia.com/en/markets-and-research/tourism-statistics/international-visitor-arrivals.html
Aussie Specialist Program. http://www.tourism.australia.com/en/about/our-programs/aussie-specialist-program.html

The Hague, Netherlands, CBI Netherlands Ministry of Foreign Affairs.
What are the opportunities for Culinary Tourism from Europe? https://www.cbi.eu/market-information/tourism/culinary-tourism
What are the opportunities for Religious Tourism from Europe? https://www.cbi.eu/market-information/tourism/religious-tourism

Toronto, Ontario, Canada, Ontario Culinary Tourism Alliance.
Food Tourism 101. http://www.growfoodtourism.com/food-tourism-101
Vancouver, British Columbia, Canada, Destination British Columbia.
International visitor arrivals. https://www.destinationbc.ca/getattachment/Research/Industry-Performance/International-Visitor-Arrivals/International-Visitor-Arrivals-March-2017/International-Visitor-Arrivals-March-2017.pdf.aspx
Tourism Business Essentials. Sport Tourism. https://www.destinationbc.ca/getattachment/Programs/Guides-Workshops-and-Webinars/Guides/Tourism-Business-Essentials-Guides/TBE-Guide-Sport-Tourism-Jun2013_2.pdf.aspx

Vancouver, British Columbia, Canada, Destination Canada.
Markets. https://www.destinationcanada.com/en/markets

Vilnius, Lithuania, Lithuania State Department of Tourism.
Tourism Marketing in the Country Proves Efficient: Lithuania Sees Record Growth in Tourism. http://www.tourism.lt/en/news/tourism-marketing-in-the-country-proves-efficient-lithuania-sees-record-growth-in-tourism

Wahiawa, Hawaii, Dole Plantation.
Hawaii’s complete pineapple experience. http://dole-plantation.com

Washington, DC, USA, American Gaming Association.
2016 State of the States. AGA Survey of the Casino Industry. https://www.americangaming.org/sites/default/files/2016%20State%20of%20the%20States_FINAL.pdf

Washington, DC, USA, Brand USA.
FY2018 Objectives, Summary Marketing Plan & Budget. https://www.thebrandusa.com/about/reports

Washington, DC, USA, Corporation for National & Community Service.
Volunteering in America. Voluntourism. https://www.nationalservice.gov/sites/default/files/resource/voluntourism.pdf

Washington, DC, USA, Cruise Lines International Association.
2017 Cruise Industry Outlook. https://www.cruising.org/docs/default-source/research/clia-2017-state-of-the-industry.pdf
Asia Cruise Trends, 2017 Edition. https://www.cruising.org/about-the-industry/research/asia-cruise-trends-2017
Cruise Travel Report. https://www.cruising.org/docs/default-source/research/clia_cruisetravelreport_2017.pdf?sfvrsn=8

Washington, DC, USA, Partners for Livable Communities.
Cultural Heritage Tourism. http://livable.org/storage/documents/reports/CBC/culturalheritagetourism.pdf

Washington, DC, USA, US Department of Commerce, International Trade Administration, National Travel and Tourism Office.
Survey of International Air Travelers Program. http://tinet.ita.doc.gov/research/programs/ifs/description.asp
Top 10 International Markets: 2016. https://travel.trade.gov/pdf/2016-Top-10-Markets.pdf

Wellington, New Zealand, Ministry of Business, Innovation & Employment.
International Visitor Survey. http://www.mbie.govt.nz/info-services/sectors-industries/tourism/tourism-research-data/ivs

Wellington, New Zealand, Statistics New Zealand.
International Visitor Arrivals to New Zealand. http://www.stats.govt.nz/browse_for_stats/population/Migration/international-visitor-arrivals-dec-16.aspx

Wellington, New Zealand, Tourism New Zealand.
Adventure Tourism. http://www.tourismnewzealand.com/media/1767/adventure_tourism_-_research_report.pdf
Focus on India, http://www.tourismnewzealand.com/news/focus-on-india

West Palm Beach, Florida, USA, Medical Tourism Association.
About the MTA. http://www.medicaltourismassociation.com/en/about-the-MTA.html

Whitehorse, Yukon Territory, Canada, Tourism Yukon.
Tourism Yukon – Marketing Plan 2017 - 2018. http://www.tc.gov.yk.ca/pdf/2017-18_TC_Marketing_Plan.pdf

Wilmington, Delaware, USA, The International Ecotourism Society (TIES).
What is Ecotourism? http://www.ecotourism.org/what-is-ecotourism

Xi’an, China, TravelChinaGuide China/Ministry of Culture and Tourism.
China Inbound Tourism 2016. https://www.travelchinaguide.com/tourism/2016statistics/inbound.htm

Xlendi, Malta, Casino.org.
South Korea Gambling Revenue Tops $17 Billion in 2016. https://www.casino.org/news/south-korea-gambling-revenue-tops-17-billion-in-2016

Several links are highlighted in Chapter 16 and others are in the References. These are arranged in alphabetical order by geographic location.

Alexandria, Virginia, USA, Association of Corporate Travel Executives (ACTE)/American Express Global Business Travel.
Meet the Modern Business Traveler. https://www.amexglobalbusinesstravel.com/content/modern-business-traveler-acte
Managing the Modern Business Traveler: An ACTE Corporate Travel Study. https://www.amexglobalbusinesstravel.com/content/managing-modern-business-traveler
Travel Managers Must Take the Lead on Duty of Care for the Modern Business Traveler. https://www.amexglobalbusinesstravel.com/content/travel-managers-lead-duty-care-modern-business-traveler

Amsterdam, Netherlands, Amsterdam Marketing.
Key figures 2016. Amsterdam as meeting destination. https://www.iamsterdam.com/en/business/meetings/why-amsterdam/facts-and-figures       

Amsterdam, Netherlands, International Congress and Convention Association (ICCA).
ICCA Statistics Report Country & City Rankings. Public Abstract. https://www.iccaworld.org/dcps/doc.cfm?docid=2082

Auckland, New Zealand, Auckland Convention Bureau.
Auckland’s Business Events Plan. https://www.aucklandnz.com/sites/build_auckland/files/media-library/documents/Aucklands_Business_Events_Plan_FINAL_0.pdf

Barcelona, Spain, Barcelona Tourism.
Barcelona tourism statistics. http://professional.barcelonaturisme.com/Professionals/publicacions-estadistiques/publicacions-estadistiques-estadistiques/Estad%C3%ADstiques-de-turisme-a-Barcelona/_fRw6AmMgtpcM1Py73e3JZYyVVWojRJcHKAPjAtXg_rQ

Berlin, Germany, Berlin Convention Office.
Convention Statistics Berlin 2016. https://about.visitberlin.de/sites/default/files/MAM//asset/2017-06/Annual%20Report%202016.pdf

Bishops Stortford, England, UK, tnooz.
What now for chatbots? January 4. https://www.tnooz.com/article/what-now-for-chatbots-in-travel

Braddon, ACT, Australia, Association of Australian Convention Bureaux.
Benefits of Business Events. http://aacb.org.au/benefitsofbusinessevents

Brussels, Belgium, Union of International Associations.
International Meeting Statistics Report, 57th edition. https://uia.org/publications/meetings-stats
International Meeting Statistics Report, 58th edition. https://uia.org/publications/meetings-stats

Buenos Aires, Argentina, Buenos Aires Cuidad.
The Buenos Aires Exhibition & Convention Centre (CEC). https://turismo.buenosaires.gob.ar/en/article/buenos-aires-exhibition-and-convention-centre-cec

Canberra, ACT, Australia, Tourism Research Australia.
National Visitor Survey. https://www.tra.gov.au/Research/View-all-publications/All-Publications/National-Visitor-Survey-results/national-visitor-survey-results
International Visitor Survey. https://www.tra.gov.au/Research/View-all-publications/All-Publications/international-visitor-survey-results

Chicago, Illinois, USA, SITE.
SITE Index. Know the trends, know the market. http://www.siteglobal.com/siteindex

Conshohocken, Pennsylvania, USA, SMG World.
Facilities: Convention Center. http://www.smgworld.com/businesses/convention-centers

Dallas, Texas, USA, MPI (Meeting Professionals International).
Adding artificial intelligence to your meeting planning. INTERCOM, June 21. http://mpisccintercom.com/adding-artificial-intelligence-meeting-planning
The Decision to Attend Study for Conventions & Exhibitions. https://www.mpiweb.org/education/publications/decision-to-attend/home

Edina, Minnesota, USA, BI (Business Incentives) Worldwide.
Travel Incentives & Rewards. https://www.biworldwide.com/en/events-meetings-and-shows/travel-incentive-rewards

Fenton, Missouri, USA, Maritz Global Events.
Event Management Services. https://www.maritztravel.com/Our-Services

Freshwater, England, UK, IAPCO.
Publications: On-line Dictionary. http://www.iapco.org/publications/on-line-dictionary

Geneva, Switzerland, ISO.
ISO 20121: 2012. Event sustainability management systems. Requirements with guidance for use. https://www.iso.org/obp/ui#iso:std:iso:20121:ed-1:v1:en

Hobart, Tasmania, Australia, Tasmanian Government.
Tasmanian Government Event Strategy 2015–2020. http://www.eventstasmania.com/strategy

Hong Kong SAR, China, Meetings & Exhibitions Hong Kong.
How We Can Help. http://www.mehongkong.com/eng/exhibitions/how-we-can-help.html

Honolulu, Hawaii, USA, Hawaii Tourism Authority.
Hawaii Meetings, Conventions and Incentives. https://www.meethawaii.com

Jersey City, New Jersey, USA, American Express Global Business Travel.
Business travel responsible for $547 billion in U.S. GDP in 2016. U.S. business travel spending reached $424 billion in 2016. https://www.amexglobalbusinesstravel.com/blog/business-travel-responsible-547-billion-gdp-2016-creates-74-million-jobs

Johannesburg, South Africa, South Africa National Convention Bureau.
Host your next event in South Africa. https://southafrica.net/gl/en/business

Kuala Lumpur, Malaysia, MyCEB (Malaysia Convention & Exhibition Bureau).
Malaysia’s Business Events Roadmap. http://www.myceb.com.my/about-us/malaysias-business-events-roadmap

London, England, UK, VisitBritain.
Understanding Business Visits. Foresight – Issue 153. https://www.visitbritain.org/business-visits-events

London, England, UK, World Travel & Tourism Council.
Country Reports. https://www.wttc.org/research/economic-research/economic-impact-analysis/country-reports

Louisville, Kentucky, USA, Louisville Convention & Visitors Bureau.
Resetting the Way We Market Louisville. 2017–2018 Destination Sales & Marketing Plan. https://www.gotolouisville.com/about-us/marketing-plan

Madrid, Spain, UNWTO.
UNWTO Tourism Highlights 2017 Edition. http://mkt.unwto.org/publication/unwto-tourism-highlights

Manchester, England, UK, Sustainable Event Alliance.
We exist to create a sustainable event industry. https://www.positiveimpactevents.com

Milton Keynes, England, UK, Institute of Internal Communication.
Hybrid events: content + technology = better engagement. https://www.ioic.org.uk/industry-news/hybrid-events-content-technology-better-engagement

Nairobi, Kenya, United Nations Environment Programme (UNEP).
Greening the Blue. http://www.greeningtheblue.org/resources/meetings

New Orleans, Louisiana, USA, New Orleans Convention & Visitors Bureau.
Why Choose New Orleans? https://www.neworleans.com/meeting-planners/why-new-orleans

New York City, New York, USA, Convene.
Top 10 Factors to Consider When Selecting a Meeting Destination. https://convene.com/top-10-factors-to-consider-when-selecting-a-meeting-location-meeting-planner-forum-session-one-recap

New York City, New York, USA, MeetingsNet/Penton.
CMI 25. The 2017 CMI 25: Top Meeting and Incentive Companies. http://www.meetingsnet.com/corporate-meetings-events/2017-cmi-25-top-meeting-and-incentive-companies

New York City, New York, USA, Skift.
Oates, G. Travel Megatrends 2017: Festivalization of Meetings and Events. https://skift.com/2017/01/16/travel-megatrends-2017-festivalization-of-meetings-and-events

Paris, France, Carlson Wagonlit Travel.
Combining Business and Leisure Trips: A Quantitative Look at the Bleisure Phenomenon. https://www.carlsonwagonlit.com/de/en/insights/report/combining-business-and-leisure-trips
Meetings and Incentives. https://www.cwttravelsource.com/sections/meetings-and-incentives.html

Paris, France, Paris Convention and Visitors Bureau.
Le Tourisme à Paris Chiffres clés. https://press.parisinfo.com/key-figures/key-figures/Tourism-in-Paris-Key-Figures-2016

Philadelphia, Pennsylvania, USA, Philadelphia Convention & Visitors Bureau.
Convention PR & Marketing Plan. https://www.discoverphl.com/media/3138059/phlcvb_convention_pr_and_marketing_manual.pdf
Portland, Oregon, USA, Travel Portland.
Portland Convention & Meeting Planners Guide. https://meetings.travelportland.com/cmpg
Top 5 Reasons to Meet in Portland. https://meetings.travelportland.com/top-five-reasons

Reston, Virginia, USA, BridgeStreet Global Hospitality.
The Bleisure Report 2014. https://skift.com/wp-content/uploads/2014/10/BGH-Bleisure-Report-2014.pdf

Richmond, Surrey, England, UK, Reed Exhibitions.
The world’s leading events organizer. http://www.reedexpo.com/about-us

Secaucus, New Jersey, USA, Business Travel News.
DeLuna, J. Survey: T&E second most difficult operating expense to control. http://www.businesstravelnews.com/More-News/Survey-T-E-Second-Most-Difficult-Operating-Expense-To-Control

Secaucus, New Jersey, USA, Meetings & Conventions.
Grimaldi, L.A. How DMOs can help you plan your next event.
http://www.meetings-conventions.com/News/Features/DMOs-CVBs-destination-marketing-organizations-site-selection-trends/
Peterson, B. The ‘Festivalization’ of Events. How mega-gatherings have transformed cities and redefined the conference model. http://www.meetings-conventions.com/News/Features/Conference-trends-festivals-special-event-citywide

Secaucus, New Jersey, USA, Successful Meetings.
Palmer, A. Meeting planners hone their risk assessment plans. http://www.successfulmeetings.com/Strategy/Meeting-Strategies/Meeting-Planners-Risk-Assessment-Plans-International-Meetings

Singapore, Singapore Exhibition & Convention Bureau.
About Us. Singapore Exhibition & Convention Bureau™. http://www.visitsingapore.com/mice/en/about-us/about-secb

Sydney, New South Wales, Australia, Business Events Australia/Tourism Australia.
Business Events. http://www.tourism.australia.com/en/markets-and-research/industry-sectors/business-events.html

Sydney, New South Wales, Australia, cievents.com.
The Business Benefits of a Strategic Meetings Management Program. White paper. https://cievents.com/au/wp-content/uploads/sites/2/2017/11/cievents-SMMP-Whitepaper-1.pdf

Sydney, New South Wales, Australia, University of Technology Sydney/Business Events Sydney.
Asian Incentive Events in New South Wales: Expenditure and Retail Impact. https://www.businesseventssydney.com.au/media/1599/asian_incentive_events_nsw.pdf

Toronto, Ontario, Canada, Toronto Convention and Visitors Association.
Attendance Marketing Toolkit. http://meetings.seetorontonow.com/attendance-marketing-toolkit

Vancouver, British Columbia, Canada, Vancouver Convention Centre.
Economic Benefits. https://www.vancouverconventioncentre.com/about-us/our-story/economic-benefits

Vienna, Austria, Vienna Convention Bureau.
2016 Vienna meetings industry statistics – new records across the board. https://www.vienna.convention.at/en/news/2017/2016-vienna-meetings-industry-statistics
Certification Process. https://www.vienna.convention.at/en/sustainability/process
Checklist of Sustainable Actions. https://www.vienna.convention.at/en/sustainability/checklist

Washington, DC, USA, Destinations International.
Standard DMO Performance Reporting. A Handbook for Destination Marketing Organizations (DMOs). https://destinationsinternational.org/tutorials/standard-performance-reporting-handbook

Washington, DC, USA, Events Industry Council.
APEX Industry Glossary – 2011 Edition. http://www.eventscouncil.org/APEX/glossary.aspx
The Green Meeting Industry Council is now the Events Industry Council Sustainability Initiative. http://www.eicsustainability.org
PricewaterhouseCoopers / Convention Industry Council. The Economic Significance of Meetings to the U.S. Economy. Interim Study Update for 2012. http://www.eventscouncil.org/Files/2012%20ESS/CIC%20Meetings%20ESS%20Update%20EXECUTIVE%20SUMMARY-FINAL.pdf

Washington, DC, USA, U.S. Travel Association.
Keep America Meeting. Securing the Future of Meetings Industry. http://www.meetingsmeanbusiness.com/sites/default/files/LVCVA_Keep_America_Meeting_white_paper_0.pdf
The Role of Business Travel in the Economy. https://www.ustravel.org/research/role-business-travel-economy

Several links are highlighted in Chapter 17 and others are in the References. These are arranged in alphabetical order by geographic location.

Interlaken, Switzerland, TrekkSoft.
Making Experiences the Cornerstone of Destination Marketing. Organizations remaining relevant in 2017. https://www.trekksoft.com/en/blog/how-dmos-are-remaining-relevant-with-experiences-report

Jersey City, New Jersey, USA, American Express Global Business Travel.
American Express Meetings & Events. https://www.amexglobalbusinesstravel.com/meetings-events

Scottsdale, Arizona, USA, HelmsBriscoe.
The Global Leader in Meetings Procurement & Site Selection. http://www.helmsbriscoe.com

Twinsburg, Ohio, Experient Inc.
Experient. Exceptional Event Experiences. http://www2.experient-inc.com

Vancouver, British Columbia, Canada, Destination Canada.
Canadian Signature Experiences. https://www.destinationcanada.com/en/programs

Vancouver, British Columbia, Canada, Destination Think!
Will international tourism office remain relevant? Your roadmap for the future. https://destinationthink.com/white-paper-international-tourism-offices/

Washington, DC, USA, Destinations International.
DestinationNEXT. A Strategic Road Map for the NEXT
Generation of Global Destination Organizations. 2017 Futures Study Update. https://destinationsinternational.org/sites/default/master/files/Destinations_International_DestinationNEXT_2017_Futures_Study.pdf
Meeting Planner Portal. empowerMINT: Planners. Destinations. Experts. https://destinationsinternational.org/empowermint

West Hollywood, California, USA, ConferenceDirect.
ConferenceDirect®. http://www.conferencedirect.com